Reviews for Surfshark VPN Proxy
Surfshark VPN Proxy by Surfshark
Review by Firefox user 12702504
Rated 5 out of 5
501 reviews
- by gtr225, 3 days agoRated 4 out of 5
- by Firefox user 17290281, 5 days agoRated 4 out of 5
- by Firefox user 17468107, 8 days agoRated 5 out of 5
- by Firefox user 17286551, 12 days agoRated 3 out of 5Works well on computer, but slows down phone and Ipad waaayy to much
Developer response
posted 12 days agoHi there! Thank you for your feedback. Our team would surely love to investigate this, could you get in touch with them via live chat support or write us an email at support@surfshark.com? - by tjorpas, 14 days agoRated 5 out of 5
Developer response
posted 15 days agoHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to our Customer Success team via Live chat support or at support@surfshark.com? Our team will gladly help you out!- by Firefox user 17456994, 18 days agoRated 5 out of 5
- by Firefox user 17449466, 24 days agoRated 5 out of 5I love this VPN so much. This VPN allow so so many users of an Account.
Developer response
posted 23 days agoHey there! Thank you for your great review! We're glad to know that Surfshark is working well for you! 🙏 - by しんら, a month agoRated 5 out of 5
- by Goofster, a month agoRated 5 out of 5
- by SuperBabyFace, a month agoRated 3 out of 5Proxy authentication error, where the extension can't connect, even with proxy off on windows.
Developer response
posted a month agoHi! Sorry to hear you have experienced this issue with our Firefox extension. Could you get in touch with our lovely support agents via live chat or at support@surfshark.com? I am sure they will solve this issue in no time. - by XARDAS, a month agoRated 5 out of 5
Developer response
posted 2 months agoHi there! Thank you for your feedback! Our trial works in the sense that you purchase a subscription first, but can apply for a refund 30 days within the purchase date.- by Firefox user 17416291, 2 months agoRated 1 out of 5requires you to create a surfshark login before you can use it. Immediately uninstalled. Why don't they tell you this right away in the info? It says "1-click VPN proxy extension" but if I have to create a separate account by giving you one of my email addresses to spam, that's a lie.
Developer response
posted 2 months agoHello! Thank you for your feedback. Clients do need to have an active subscription on their account, so it's needed to first login in order to connect. Once you do log in, however, you're one click away from connecting! - by Firefox user 17415612, 2 months agoRated 4 out of 5It turns off too much and I get log out a lot I love it but I need it to not logout every-time. it's just me and only me using this right know.
Developer response
posted 2 months agoHey! We're sorry to hear that you've experienced issues with Surfshark, but our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out. They'll be happy to help you out with any issues you're experiencing! - by Laura, 2 months agoRated 5 out of 5
- by Firefox user 17411017, 2 months agoRated 5 out of 5
- by Firefox user 14665044, 2 months agoRated 4 out of 5
- by Firefox user 13050918, 2 months agoRated 1 out of 5Constantly disconnects.. and when connected the speed is pathetic.
Developer response
posted 2 months agoHello there! Thank you for your review. We're sorry to hear about the issues connection and speed issues encountered. We're sure our Support Team could help you out in this case, so you could have a stable connection, and good speeds! Could you please contact our Team via Live Chats or support@surfshark.com email? Hoping to hear from you soon! 🦈 - by Firefox user 15275827, 2 months agoRated 1 out of 5
- by Jabo21, 2 months agoRated 5 out of 5
- by Rosalind H, 2 months agoRated 1 out of 5
- by Firefox user 17374048, 2 months agoRated 5 out of 5
- by PostHoc, 2 months agoRated 4 out of 5
Developer response
posted 2 months agoHello there! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!