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Privacy Policy

QASymphony Privacy Policy
(Last updated October 2013)

Your privacy is important, so QASymphony LLC has created the following Privacy Policy to let you know what information we collect when you visit our web sites and services, as well as our offline product support services, why we collect it and how it is used. This Privacy Policy explains the data collection and use practices of QAS web sites that link to this Privacy Policy. It does not apply to other QAS sites, products or services that do not display or link to this statement or that have their own privacy statements. The terms “you,” “your,” and “yours” refer to the customer/purchaser utilizing our Site. The terms “QAS”, “we,” “us,” and “our” refer to QASymphony LLC and its subsidiaries and affiliates. By using our web sites, you consent to the data practices prescribed in this statement. We may periodically make changes to this Privacy Policy that we will include on this page. It is your responsibility to review this Privacy Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often.

Collection of Your Personal Information.

“Personal information” means any information that may be used to identify an individual, including, but not limited to, a first and last name, home or other physical address, an email address, phone number or other contact information, whether at work or at home. QAS collects the following personal information from you when you use our sites and services:
• If you register or submit inquiries on our sites, or purchase a license from us, we ask you to provide personal information, such as your e-mail address, name, home or work address, or telephone number. We may also collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites. If you choose to make a purchase or sign up for a paid subscription service, we will ask for additional information, such as your credit card number and billing address.
• In order to access some QAS services, you will be asked to sign in with a username or e-mail address and password. By signing in on one QAS site or service, you may be automatically signed into other QAS sites and services that use the same user ID and password.
• We collect additional information about your interaction with QAS sites and services without identifying you as an individual. For example, we receive certain standard information that your browser sends to every web site you visit, such as your IP address, browser type and language, access times and referring web site addresses. We also use web site analytics tools on our sites to retrieve information from your browser, including the site you came from, the search engine(s) and the keywords you used to find our sites, the pages you view within our sites, your browser add-ons, and your browser's width and height.
• We use technologies, such as cookies, to collect information about the pages you view, the links you click and other actions you take on our sites and services.

You can choose not to provide us with certain information, but then you might not be able to take advantage of many of our features.

Use of Your Personal Information.

QAS collects and uses your personal information to operate and improve its sites and services. These uses include:
• providing you with more effective customer service;
• delivering to you and billing you for QAS products and services, and communicating with you concerning your account and customer service issues. This may include verifying authorization of credit card usage before any purchase of QAS products or services;
• providing you with product information;
• offering you upgrades or updates to our products and services;
• providing you with news, free newsletters, updates, targeted advertising, promotions, and special offers;
• supporting the services we offer on our web sites;
• notifying you of technical updates or changes in policy;
• making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information;
• performing research and analysis aimed at improving our products, services and technologies; and
• emailing or displaying content that are customized to your interests and preferences.

We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Some QAS services may send periodic member letters that are considered part of the service. Additionally, with your permission, we may also occasionally send you product surveys or promotional mailings to inform you of other products or services available from QAS and its affiliates, and/or share your personal information with QAS partners so they may send you information about their products and services. You can opt-out from receiving newsletters or promotional e-mail anytime by following the steps as described in the respective newsletter or promotional e-mail.

Sharing and Disclosure of Your Personal Information.

Except as described in this Privacy Policy, QAS does not rent, sell or share personal information it collects about you to or with third parties without your consent. Information collected from you is only used to complete and support your purchases from and use of the QAS sites and to comply with any requirements of law. Some QAS sites allow you to choose to share your personal information with select QAS partners so that they can contact you about their products, services or offers. Other sites instead may give you a separate choice as to whether you wish to receive communications from QAS about a partner's particular offering (without transferring your personal information to the third party).

QAS may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to: (1) conform to the edicts of the law or comply with legal process served on QAS or QAS web sites; (2) protect and defend the rights or property of QAS; or (3) act in urgent circumstances to protect the personal safety of users of QAS, its web sites or the public. If QAS should ever file for bankruptcy, or sells its assets to, merge with, or is acquired by, another entity, we may sell the information you provide to us on QAS Sites to a third party or share your personal information with any entity with whom we sell our assets, merge or are acquired by.

Access Your Personal Information.

If you register on our sites in connection with products or services that we offer, you may have the ability to view or edit your personal information online. To help prevent your personal information from being viewed by others, you first will be required to sign in. In case you cannot access personal data collected by QAS sites or services by signing in on our sites, these sites and services may provide you with alternative means of access to your data. In any case, you can contact QAS in accordance with the contact information below.

The Security of Your Personal Information.

QAS protects the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input.

International Transfers of Your Personal Information.

Personal information collected on QAS web sites may be stored and processed in the United States or any other country in which QAS or its affiliates, subsidiaries or agents maintain facilities, and by using QAS web sites, you consent to any such transfer of information outside of your country.

Collection and Use of Children’s Personal Information.

QAS sites are not intended for or directed to persons under the age of 13. Any person who provides their information to QAS through the registration process, account login page or product purchase page for new customers or any other part of QAS sites represents to QAS that they are 13 years of age or older.

Use of Cookies.

Cookies are small text files stored by your browser in your computer when you visit our sites. We use cookies to improve our sites and make them easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information. Cookies from our sites cannot be read by other sites. You are always free to decline cookies by making the appropriate adjustments on your web browser settings. Most browsers will accept cookies until you change your browser settings to refuse them.

Your Consent To This Privacy Policy.

By using our sites, you agree to this Privacy Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. We may occasionally update this Privacy Policy. When we do, we will also revise the “last updated” date on the Privacy Policy. For material changes to this Privacy Policy, we will notify you either by placing a prominent notice on the home page of our web site or by directly sending you a notification. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the personal information we collect. Your continued use of QAS web sites constitutes your agreement to this Privacy Statement and any updates.

Legal Disclaimer.

QAS sites operate “AS-IS” and “AS-AVAILABLE,” without liability of any kind. We are not responsible for events beyond our direct control. This Privacy Policy is governed by the laws of California, excluding conflicts of law principles. Any legal actions against us must be commenced in California within one (1) year after the claim arose, or such action(s) will be barred.
Contacting QAS.

If you believe that QAS has not adhered to this Privacy Policy, please contact us by email at security@qasymphony.com or by postal mail at Phong Nguyen, 3423 Piedmont Road NE, Suite 200-J, Atlanta, GA 30305 and we will use commercially reasonable efforts to remedy the problem.

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