Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
Review by Firefox user 14771326
Rated 4 out of 5
by Firefox user 14771326, 2 years agoI really do like NordVPN, The only problem I have with the protection is I have to put it on pause to get into several of my online sites. This can be a hassle some times, Especially when I have to go through sign sever times before I can get in.
2,323 reviews
- Rated 5 out of 5by Phil, 19 hours ago
- Rated 5 out of 5by Firefox user 14952514, 3 days ago
- Rated 5 out of 5by Firefox user 12496481, 4 days ago
- Rated 1 out of 5by Firefox user 13880368, 6 days agoIt stopped working a few months ago (2024) ... It can no longer logged in... Firefox would launch the Nord VPN log in webpage, but after a successful log in, the Nord VPN Add-ons would still be asking you to log in :-(
Developer response
posted 6 days agoHello. Please try reinstalling our proxy extension and then check if the issue persists. If it does, contact us at support.nordvpn.com and we'll help you out in more detail anytime! -G.M. - Rated 1 out of 5by jkloppenburg, 7 days agoCan't use this, since my organization is blocking VPN and I can't connect to a Obfuscated VPN in this app.
Developer response
posted 7 days agoHello! We'd recommend using our desktop application if you'd like to access Obfuscated servers. We may assist setting up your device if you could contact our support team via live chat or email at support.nordvpn.com. Thank you! -Neo - Rated 1 out of 5by Rhinedot, 7 days ago
- Rated 5 out of 5by Firefox user 13820355, 11 days ago
- Rated 5 out of 5by Firefox user 12885545, 12 days ago
- Rated 5 out of 5by aixoio, 14 days ago
- Rated 1 out of 5by Firefox user 18323124, 17 days agoNord was pretty good and fast, but...
Since last year their browser extension has been secretly throttled. This was confirmed with their devs after multiple emails to support. They never told us about this throttle and the website continues to advertise that they do not set any limits. Most likely their support even dont know about it and will tell you otherwise, which will just show how they can make such serious changes even without careful considerations within their team.
I gave some time to see if they will fix it but after a few months it didnt sound like they cared at all. If you are reading this you probably are interested in using the extension and not the desktop app, so my advice is dont get Nord now unless you are good with being slowed.
Update:
It is the case. Anyone can try to download a file and see for themselves it can never go above a certain speed. I see some previous reviews that mention this too. Just like I said pretty much no one other than devs knows about this.
Ticket 15039623Developer response
posted 15 days agoHello. We're sorry to hear that, it should not be the case. Could you please update your review with the Ticket ID you’ve received from our customer support? We’ll check your inquiry and provide you with further assistance. -G.M. - Rated 5 out of 5by Firefox user 15746306, 18 days ago
- Rated 5 out of 5by ls1900, 19 days ago
- Rated 5 out of 5by Firefox user 14539170, 19 days ago
- Rated 1 out of 5by Abdullahi, 23 days ago
- Rated 5 out of 5by Firefox user 14278980, a month agoMight not have gotten every security corner to work, but so far a pleasure
Developer response
posted 20 days agoThank you for taking the time to leave us a nice review! If you have any suggestions for our further improvement, we'd be happy to hear them out at support@nordvpn.com! -Drea - Rated 1 out of 5by Firefox user 18307864, a month ago
- Rated 1 out of 5by qwertyk, a month agoI do not recommend:
1. Long technical support answers (12-24 hours), formal answers, asking for things that have already been answered earlier.
2. This is not a free application, but any payment automatically makes a subscription to you, it is not written anywhere except Help Center, it also says that a return is possible only for the first payment, the rest is not returned if they are not forced by law.
3. VPN program automatically install 2 more programs with self, one of them consumes traffic, when VPN does not work, removal does not help, the VPN program will restore them ...Developer response
posted 20 days agoHello. We're sorry about the negative experience you've had with our team and product. You can reach us at support.nordvpn.com via live chat too. We inform our customers that the service is paid and works on a subscription basis for which auto-renewals are enabled by default - this is a standard practice across the market, for services independently and on various app store platforms (Google Play, Apple's App Store, etc.). We let our customers know about renewals being enabled by default during checkout as well as in our Terms of Service. We also have customer support available 24/7 to answer any such or other questions as well as to assist with any issues related to the use of our service. As for the other two programs you mentioned in your review, it'd be helpful if you were able to update us on what exact programs you have in mind. -Drea - Rated 1 out of 5by cietho, a month agoStopped using the browser extension due to font loading from Google servers, which feels unnecessary and raises privacy concerns, particularly with the potential for font fingerprinting methods.
Developer response
posted 20 days agoHello. Thank you for raising your concerns with us! After looking into the matter, there doesn't seem to be any potential for security risks in this regard. If you have any further concerns, please don't hesitate to reach out to us at support@nordvpn.com. -Drea - Rated 5 out of 5by Firefox user 15848324, a month ago
- Rated 1 out of 5by Pareick, a month ago
- Rated 3 out of 5by dennis, a month ago
- Rated 5 out of 5by agramon, a month ago
- Rated 5 out of 5by Firefox user 13662960, a month ago
- Rated 5 out of 5by Firefox user 16207702, a month ago
- Rated 5 out of 5by Firefox user 18296321, a month agoThe add-on is easy to use and works perfect. I just wish the stand-alone app which would protect my whole computer would work at all.
Developer response
posted a month agoHello! We're thrilled to hear that you found our add-on to meet your needs and we'd love to assist setting up the application for you as well, if you could contact us via live chat or email at support.nordvpn.com -Neo