418 reviews
  • Gets stuck a lot. Sometimes requires a https login for some proxies. The speed is very good, no ip leaks. But the extension by itself is a problem.
    Hello. Everything appears to be working as intended on our end. Could you please contact us at support.nordvpn.com, so our team could check what could be causing the issue that you are currently experiencing and provide you with assistance on its resolve?
  • Win10 Professional

    Pros:
    It's useful when it works.

    Cons: (all intermittent problems)
    After turning on my PC Firefox cannot access anything until I've disconnected and then reconnected NordVPN.
    When I try to change locations it sticks at loading servers and never progresses beyond that.
    After powering on the PC, NordVPN has logged me out.
    Logging in is a pain, I can't copy and paste my username/password because as soon as I click away the login window closes.
    I've paid, so I'm stuck with it.
    Hello. Everything's working as intended on our end. Could you please contact us at support.nordvpn.com? Our team would check what could be causing the issue that you are currently experiencing and provide you with assistance on its resolve.
  • It doesn't keep me logged in
  • This extension has been problematic from the start. It took a lot of farting around to get it to work when I first installed it and for whatever reason it logs out for no reason. NOW I can't log into it and if the extension is enabled none of the websites will load and you are presented with "Unable to find the proxy server". Disabling it then enabling it doesn't resolve the problem nor does restarting Firefox. To make things worse support.nordvpn.com is useless, I can't find any information on the extension for Firefox and it does not provide any way of contacting NordVPN Support. I moved to Firefox for privacy/security reasons and signed up with NordVPN for the same reason, I think it is time for a refund and go back to PIA.
    Hello and let us apologize for any inconveniences. However, you may contact our customers' support team via support.nordvpn.com. The chat popup should appear after entering the support page. If it doesn't do check whether you have any ad-blocks running and disable them if anything. Alternatively, please contact our team via email, support@nordvpn.com.
  • CAUTION: Extension will sign you out randomly but the icon in the extension tray will still say "GB" or whatever server you last connected to. You will not know that you are vulnerable until you actually click the icon and see that you are signed out.

    This is absolutely unacceptable for what is supposed to be the best VPN on the market. I have literally never had this issue with PIA. Not being able to have exceptions in the plug in and app was already terrible, the TLS handshake loops caused by the add on are terrible, this is the last straw.
  • It's working on chrome but not on firefox
    Hello. It'd be great if you could contact our customers' support team while specifying the exact issue that you have experienced, for them to check what could have caused it. You may reach our team out at support.nord-help.com.