Total shambles and a work in progress, over a forgotten period of time Rated 1 out of 5 stars
Absolutely shocking. I have been writing user manuals for years, and never have I come across something so ill-thought-through as LastPass. It seems that someone came up with a concept, proposed it to a group, asked them to suggest a number of added features, wrote them on notebooks, then everyone got up and left the room, and they have been sitting on the f**king table ever since.
Even accessing so-called "Support Requests" requires a long, drawn out search process.
The "Form Fill" Feature DOES NOT work and has seriously major problems. LastPass has invited too many people to submit ideas for their atrocious product and left them sitting on the boardroom table.
On a positive note. As a technical writer, I will be using LastPass as a demonstration to my students as a terrible example.
I will also warn others, including those in our forums to stay clear of LastPass if they want to save their sanity.
Absolutely appalling product that makes false claims, especially the Form Fill feature.