Reviews for Ghostery – Privacy Ad Blocker
Ghostery – Privacy Ad Blocker by Ghostery
4,377 reviews
- Rated 1 out of 5by Firefox user 12845766, 3 months agoFor about two weeks embedded 'Youtube' videos will not play on any websites. Filed a detailed report on Ghostery Support Page and have not had any response (That was a huge waste of time!). Worked great for years. Give it another day or two before I completely remove it. UPDATE: Support couldn't replicate. Asked for screenshot and other routine nonsense (I thought they were going to ask me to unplug Youtube and plug it back in! ) Never asked if I was signed into Youtube. That was the problem. CAN'T BE SIGNED INTO YOUTUBE. The only way around it is to turn-off AD TRACKING "globally" (every website) The specific Youtube site "exceptions" don't work as they should. I wonder how many people have this problem and just simply give up without contacting support and remove GHOSTERY. Might be many. One percent would be 10,000. Nah..I'm sure it's just me.
Developer response
posted 3 months agoHi & thanks for your message!
We only had one support request regarding embedded Youtube videos, which we replied to asking for examples of websites where this happens. We can only find solutions if we can reproduce the situation.
Thanks for your cooperation!
Best,
Ghostery Team - Rated 5 out of 5by Devesh Kumar Sharma, 3 months ago
- Rated 5 out of 5by Firefox user 18465886, 3 months ago
- Rated 5 out of 5by sebigbos, 3 months agoGhostery is a great anti-track and anti-ad tool with abundant possibilities to adjust it to your needs. But it works already great just out of the box.
The support is marvelous.
Thanks for this handy plugin.Developer response
posted 3 months agoMany thanks for your review! 💙💙
We're happy to be of service and help protect your privacy online!
Ghostery Team - Rated 5 out of 5by ARStKi4537, 3 months ago
- Rated 5 out of 5by dexis, 3 months ago
- Rated 1 out of 5by kali, 3 months agounfortunately it no longer blocks adds. Already submitted the screenshots before developer replies asking for them.
I'm also not buying hiding pause button deep into the settings was requested by users "forgetting to unpause" At least make it configurable?... Especially since there were already options easily accessible for "pause for X minutes" which could've been defaulted, instead of hiding the pause option.
all in all one of my favourite extensions gone completely now. good job.Developer response
posted 2 months agoHi there, we hope your problems have been fixed by the support team.
Also, we have updated the UI allowing to pause a site from the panel - now there are two options to do this.
Best,
Ghostery Team - Rated 5 out of 5by Gumese, 4 months ago
- Rated 1 out of 5by snkiz, 4 months agoThe new v10 is broken, it isn't blocking anything. The new UI doesn't add anything but more clicks. Pause is now buried in a full page settings page that is full of white space and completely unnecessary. The time choice for pause has been removed. Trash update.
Developer response
posted 4 months agoHi there,
Thanks for reaching out to Ghostery!
Sorry for your experience! We also replied via email.
Based on user feedback, usability tests and the redesign, we have moved the global pause button to Settings (accessible from Ghostery panel --> Burger Menu --> Privacy Protection) and have “Trust this site” available and accessible with one click which is scoped to pausing Ghostery on the present site only and for a selected time.
Many of our users were pausing Ghostery and forgetting to turn back on, so they were unknowingly and unwillingly browsing the web unprotected. We tried to fix that for the user group.
Regarding "The new v10 is broken, it isn't blocking anything." Can you please send us a screenshot of the Ghostery panel with a loaded website to support@ghostery.com? We would love to help fix this for you.
Best,
Ghostery Support - Rated 1 out of 5by Firefox user 18564841, 4 months agoWorks great, but they have moved pause button to a difficult to reach place making it useless. Please put it back.
Developer response
posted 4 months agoHi & thanks for reaching out to Ghostery!
Based on user feedback and usability tests, we have moved the global pause button to Settings (accessible from Ghostery panel --> Burger Menu --> Privacy Protection) and have “Trust this site” available and accessible with one click which is scoped to pausing Ghostery on the present site only and for a selected time.
A bit of background for moving the global “Pause Ghostery” button to settings: Many of our users were pausing Ghostery for a specific local and time bound reason and forgetting to turn it on, so they were unknowingly browsing the web unprotected.
We hope this makes sense. For any questions, further feedback, comments, please message us anytime at support@ghostery.com.
Best,
Ghostery team - Rated 3 out of 5by thunderstrike23, 4 months agoEver since the most recent update, it's had trouble detecting ads/trackers/etc on some sites. It'll say 'zero' and I'll get in-page popups and banner ads anyway. Also rather dislike that the 'restrict site' option appears to be missing now.
Developer response
posted 4 months agoHi there,
Thanks for reaching out to Ghostery!
Please reach out to support@ghostery.com with a screenshot of the Ghostery panel and an example website where Ghostery is not detecting ads & tracking. We would be happy to help fix the issue if provided with more details.
Best,
Ghostery Team - Rated 3 out of 5by Firefox user 13434134, 4 months agoProbably still good, but they're losing the plot. It's unwieldy to go through the settings and even then you still don't know if the trackers are up to date. I had an account there but I wanted to change the password. Nope! You can change the email but not the compromised password. I tried a new account but some standard symbols aren't accepted. Good luck. I'd rather have the old version.
Developer response
posted 4 months agoHi there,
Thanks for reaching out to Ghostery!
All your feedback is correct and we apologize for your experience!
- Re: "don't know if the trackers are up to date" - the TrackerDB is updated with every release but we will add a force-update to the settings to satisfy everyone.
- The password can be changed while not being logged in here: https://www.ghostery.com/forgot_password
For any questions, further feedback, comments, please message us anytime at support@ghostery.com.
Best,
Ghostery team - Rated 1 out of 5by Firefox user 18562286, 4 months ago
- Rated 5 out of 5by Firefox user 12727740, 4 months ago
- Rated 5 out of 5by jps, 4 months ago
- Rated 5 out of 5by HoJeong Go, 4 months ago
- Rated 5 out of 5by Peter, 4 months ago
- Rated 5 out of 5by Firefox user 18546228, 4 months ago
Developer response
posted 4 months agoMany thanks for your review! 💙
We're happy to be of service and help protect your privacy online!
Ghostery Team- Rated 4 out of 5by David C Rankin, 4 months ago
- Rated 4 out of 5by Mark, 4 months ago
Developer response
posted 4 months agoGrazie per la tua recensione! 💙 Siamo felici di essere al vostro servizio e di aiutarvi a proteggere la vostra privacy online!
Team GhosteryDeveloper response
posted 4 months agoMany thanks for your review! 💙 We're happy to be of service and help protect your privacy online!
Ghostery Team- Rated 5 out of 5by Firefox user 17874668, 4 months ago
- Rated 5 out of 5by Dem, 4 months ago