Genesys Cloud for Firefox by Genesys Cloud
Genesys Cloud for Firefox provides quick access to the most used contact center features, like: call controls, status management, company directory, WebRTC phone/audio controls, configurable screen pops, click-to-dial/email, and more.
You'll need Firefox to use this extension
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About this extension
Genesys Cloud for Firefox brings your Genesys Cloud user experience with you wherever you go on the web. Providing an agent optimized user interface, Genesys Cloud for Firefox provides quick access to your call controls, status management, company directory, and performance metrics. Additional features include WebRTC phone and audio controls, configurable screen pops, click-to-dial/click-to-email, drag and drop conferencing, and more. Embedded directly in your web browser, Genesys Cloud for Firefox provides your most commonly used contact center functionality alongside every web application you use on a daily basis.
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This add-on needs to:
- Access your data for all websites
More information
- Add-on Links
- Version
- 1.0.16
- Size
- 60.01 KB
- Last updated
- 9 months ago (Mar 5, 2024)
- Related Categories
- License
- All Rights Reserved
- Privacy Policy
- Read the privacy policy for this add-on
- Version History
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Release notes for 1.0.16
- New option to enable click-to-dial in dynamic content
- WebHID headset integration
- WebHID headset integration
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