FF - Pages, where this add-on fails Rated 3 out of 5 stars

Just notifying you, Chris...
I found pages, where this add-on doesn't work (for FF10.0.2 on XP Home SP3):
http://www.avast.com/de-de/community#
Please try to translate one of the facebook comments there...
I guess, this failure has something to do with Javascript used for those comments, since other sections of that page can be translated actually.

...and here's the other page:
http://www.civinfo.com/
To reproduce this, go to 'Main Forum', to whatever thread you like, post something (no need to send it) and try to translate something from your posting (I sometimes do this to check if my postings do make sense). Sometimes the translation does work, so you may check it several times in the same posting to see it fail.
Not quite sure about what's going on there.
Oh, and sorry, but you'll have to register there to be able to post, guests cannot post, but maybe, you can check this in another forum as well, where you are registered already.

This review is for a previous version of the add-on (1.4.7.1). 

Sorry for the very late response Centauri39!
I've just seen your comment.

On the first page (avast) I can't see any comment. I can see only the Facebook Plug-In where some profiles are shown. Probably they have change something on their page.

I've registered right now on the second page (civinfo) and am waiting for the registration to try to post there something.

Thank you for your feedback, even if I saw it very late it is very helpful!

1.4.7.1 - You're getting closer, now... ;) Rated 3 out of 5 stars

To start with some positive news, now, it's working for TB without getting stuck, i.e. using both the context menu and the icon.
The only thing that needs further development is the statusbar icon for TB, because it still doesn't turn grey when "active" is unchecked and the add-on still does translate, no matter if "active" is checked or unchecked.

... I'd like to add a suggestion:
How about making the add-on available as well, if you reply to an inbox message or write your own message, just to have a translation into the opposite direction than in an inbox message?
I mean, if you write a message in a foreign language it might be quite handy sometimes if, directly in TB,
you are able to enter or copy a missing word in your own language into the add-on and find a translation for it.
Do you think, adding such an option might be possible in an upcoming version of this add-on?

This review is for a previous version of the add-on (1.4.7.1). 

Thanks a lot!

Thanks a lot Centaury39! For all the testing, your feedback and the new ideas.
Sorry, for the late feedback this time!

You are right "active" has no functionality in TB. This is on our ToDo-List (either get it working or remove it).

Having the extension available also in the "write message" window is a very good idea. I put it also on the ToDo-Lost.

1.4.3 - Second try! Rated 2 out of 5 stars

I'm terribly sorry to tell you, but now it's vice versa.
It's ok with the mentioned option unchecked, but not with the checked one,
where the background gets stuck now.

This review is for a previous version of the add-on (1.4.3). 

You don't have to be sorry, thanks a lot!

We have uploaded a new version. Please tell us, if the problem is still there and if it is: how you are doing the translation (contextmenu or statusbar icon).

Thanks a lot again!

1.4.3 - No difference compared to 1.4.2... Rated 2 out of 5 stars

...referring to using the context menu.

Meanwhile, I think I know, what's wrong.
The effect I described before seems to have something to do with the "active" option in the menu of statusbar icon.
If that option is checked, everything is ok.
If it's unchecked, the background gets stuck.
The problem is, without looking at the according menu you can't tell the checked state from the unchecked one, because the icon doesn't turn grey in TB, as it does in FF, and because translations are performed (as for 1.4.2 and above) in TB even with this "active" option unchecked.

This review is for a previous version of the add-on (1.4.3). 

That was difficult... But we didn't give up ;)

The "active" option is now still there, still without a function in ThunderBird, but everything else should work correctly now.

Thanks you Centauri39 for the feedback and the very good investigation!

For TB, better than 1.3, but... Rated 2 out of 5 stars

Just tried 1.4.2 on TB (same system as in my previous comment).
It translates words and phrases, and the tanslation window does close now, but after that, there's still the transparent screen with all those "victory gestures".
Therefore, in the same message, I cannot perform another translation without closing and opening the entire message again.

For FF, great as always, though.

EDIT:
Using the statusbar icon, everything is ok (just a little bit uncomfortable, since it's far away on a widescreen).
That's why I tried the context menu.
Please, try this:
Mark a word or text and right-click it.
Use the context option to translate.
Then close the popup (doesn't matter, if you use the x button or if you just click somewhere on the screen).
Now, the popup is gone, but not its background with those "victory gestures" (sorry, don't know what you call this officially).

I forgot to mention, did you notice already, if you check or uncheck the option "active" in the menu of the statusbar icon, nothing is happening in TB. Seems to work in FF only.

This review is for a previous version of the add-on (1.4.2). 

Strange, since we can't reproduce this, but it sound very bad.
We tried to select a phrase in the preview-window in the inbox and also if we open a message (in its own window):
- select text
- click once on the icon
- the popup opens
- click on the "x" to close => everything is closed

Can you please check if you are doing something else?
Thanks in advance!

//edit:
I think I know what the problem is.
I tried to click twice on the icon before the popup is shown and then I can't close the layer correctly.
Is this (double-click instead of one click) maybe also the reason in your case?
If yes, we'll try to catch the double-click.

//edit2:
Just saw your edit...
We have uploaded a new version, where the doubleclick-issue should be fixed. I also can't reproduce what you have described going through the context menu. Hopefully this is also fixed with the same change.
Would be great, if you test the new version.

Thanks!

Great for FF, but useless for TB! Rated 1 out of 5 stars

This extension (referring to 1.3) claims to be working for both FF and TB, but it doesn't at all for TB, no matter, what I use, Bing or Google.
I'm on XP Home SP3 with (currently) FF10 and TB10 installed.
In TB it doesn't translate (checked with an inbox message). Instead of this, it's asking me to enter text in order to be translated and often the translation window doesn't close. Then, to get this window closed, I have to close the entire message instead.
These are heavy failures, so sorry folks, I can't give more than one star.

This review is for a previous version of the add-on (1.3). 

Thank you

Thank you for our comment Centauri39!
It is very important for us, since we haven't seen this problem yet.<br><br>We will try to fix this as soon as possible.

//update: There is a new version of the Add-On available where the translation in Thunderbird is working again.