Reviews for Rakuten: Get Cash Back For Shopping
Rakuten: Get Cash Back For Shopping by Rakuten
Rated 4.6 out of 5
4.6 Stars out of 5
Rated 1 out of 5
This add-on all of a sudden started causing immense lag and for my browser to lock up. Reinstalling didn't fix it. Only fix was to uninstall the add-on, which is a bummer because I used it a lot. Other reviews show I'm not alone. Add-on hasn't been updated in a month and a half.
Developer response
posted 3 months agoOur development team is aware of this issue and it should be resolved in a future update/release of our Cash Back Button extension. In the meantime, you may access our services directly by going to Rakuten.com or by using our mobile app.
859 reviews
- by Firefox user 15101517, 8 days agoRated 5 out of 5
- by Firefox user 16140383, 24 days agoRated 5 out of 5
- by Silk411, a month agoRated 5 out of 5
Developer response
posted a month agoWe hope your favorite merchants return soon as well! We always want our members to receive the Cash Back they earn! We'd like to look into this for you as promptly as possible. Please email us at memberservices@rakuten.com.- by Firefox user 14022003, 2 months agoRated 1 out of 5For whatever reason, this extension is just sitting there doing NOTHING and I have to contact Rakuten for manual corrections CONSTANTLY!! Is there a better cash back extension out there???
Developer response
posted 2 months agoWe're sorry to hear you've had this experience with us. Please reach out to us at memberservices@rakuten.com so we can look into this for you. - by Kimmy, 3 months agoRated 5 out of 5
Developer response
posted 3 months agoWe love being your trusty sidekick helping you rack it up with Rakuten!- by bape, 3 months agoRated 1 out of 5Constantly get a yellow ribbon notifying that this add on is slowing down firefox.
Developer response
posted 3 months agoOur development team is aware of this issue and it should be resolved in a future update/release of our Cash Back Button extension. In the meantime, you may access our services directly by going to Rakuten.com or by using our mobile app. - by Firefox user 15412955, 3 months agoRated 1 out of 5Past month or so, has caused my browser to be unusable with slowdown and lag. And 90% of the time, doesn't actually track cash back - its intended function.
Developer response
posted 3 months agoOur development team is aware of this issue and it should be resolved in a future update/release of our Cash Back Button extension. In the meantime, you may access our services directly by going to Rakuten.com or by using our mobile app. - by Firefox user 15921552, 3 months agoRated 5 out of 5
- by dave, 3 months agoRated 1 out of 5
- by Coup-de-ville, 3 months agoRated 5 out of 5
- by cenon91, 3 months agoRated 5 out of 5
- by Firefox user 15899196, 3 months agoRated 1 out of 5Current version of the addon significantly lags the search suggestions for google.com. Reinstall didn't do anything.
Developer response
posted 3 months agoOur development team is aware of this issue and it should be resolved in a future update/release of our Cash Back Button extension. - by Firefox user 13947070, 4 months agoRated 3 out of 5I love when this extension works, but it crashes on Google Images! Ugh. Even though I whitelisted Google Images the Rakuten extension will slow the browser down and then cause it to stall. This is on up-to-the-date software on a powerful PC.
Developer response
posted 4 months agoOur development team is aware of this issue and it should be resolved in a future update/release of our Cash Back Button extension. - by Firefox user 12342789, 4 months agoRated 3 out of 5
- by Firefox user 14452564, 4 months agoRated 5 out of 5
- by Richie, 4 months agoRated 5 out of 5
- by turtlefish, 4 months agoRated 1 out of 5The add-on causes Google suggest slowdown on google.com page
Developer response
posted 4 months agoThis issue can typically be fixed by making sure your browser is up-to-date and uninstalling and reinstalling our Cash Back Button extension. For more help, please reach out to us at memberservices@rakuten.com. - by NICOLE MANN, 4 months agoRated 5 out of 5
- by Firefox user 15799179, 4 months agoRated 5 out of 5
- by Firefox user 15247548, 4 months agoRated 5 out of 5
- by Firefox user 15782606, 4 months agoRated 5 out of 5
- by Firefox user 14338037, 5 months agoRated 4 out of 5