If you think this add-on violates Mozilla's add-on policies or has security or privacy issues, please report these issues to Mozilla using this form.
Please don't use this form to report bugs or request add-on features; this report will be sent to Mozilla and not to the add-on developer.
I only want it for the "MaskMe" functionality.
I'd say stop trying to also be LastPass. Focus on one thing.
I disabled the LastPass functionality you tried to kindly impose on me. But I wonder how long will it take for you to make it mandatory.
I've seen this same disappointing pattern in many companies.
Hi John Page - thanks for your review and we do appreciate the feedback. First off - we will not mandate the LastPass functionality in Blur in the future.
We've added Password & Account management to Blur so that users do not have to download multiple add-ons to achieve what Blur now offers. With Blur, you only need to install one add-on and manage one user interface to remain private on the internet and a have more convenient (and secure) online experience.
I became a fan of Abine when I discovered MaskMe, which was a great product. In fact, it was so good the only reason I created an account here initially was to review that very same add-on (I gave it 5 stars). I was also pleased to discover that Abine was based out of Boston, which being from that area myself automatically earns them some points in my book. I must admit I did not use their DoNotTrackMe add-on, as I had been using something else for the same purpose (which also happens to be firefox for android compatible, a big selling point for me).
When Blur came along to replace MaskMe I have to admit I was at first intrigued, even a bit excited that Abine had something new up their sleeve for us users. How quickly that excitement turned to disappointment upon discovering that there was no longer a free, or even a lower cost sync option for those who do not desire to mask their phones and credit cards (google offers the free services wallet and voice which I am already using for this purpose, but I still respect what Abine is doing with trying to put all these privacy tools in one place).
Putting all that aside, the new software just doesn't work. The transition from my MaskMe account over to Blur failed though I followed instructions to the letter. Thankfully there was live chat support, and a rep told me some MaskMe users were having the same issue and walked me through a manual import (response from the chat rep was quick and helpful, I certainly have no complaints about that part of the process). Once manually imported I had most of my information there in terms of current username/email/password combos, but gone was all the account history that MaskMe so helpfully provided. MaskMe would let you see all the changes you'd made so if anything ever got screwed up for whatever reason you likely had the information handy to best fix it. Blur does not seem to have any kind of history feature, so if you overwrite a username or password with the incorrect info, you're likely locked out of your account unless you can remember what the correct information is or perform a password recovery with your email provider.
Speaking of passwords have I mentioned that several times I have generated passwords with Blur that have simply disappeared into the ether? I can no longer trust that passwords I generate with it will actually be saved anywhere so I am no longer using that feature. Blur also never locks, no matter what settings I set in the preferences, so anyone that opens my browser can navigate to my blur dashboard and see all my info. It doesn't matter what the timeout is set to, if the browser is closed/opened, it never locks, ever.
I have used the link Abine keeps commenting with here to update the add-on to the latest version many times, but nothing ever seems to be fixed. Currently I am on 4.6.1404 but I've had these problems with every version since the transition.
Oh, I almost forgot that with Blur, Abine is also injecting their own advertisements into your search results. If there's anything my internet experience has been lacking it's more ads! I have 9 days left on my premium trial, which means 9 days to get my info out of Blur and into... well, anything has to be better than this.
Been using DNT+ for over a year and loved it. Was beginning to use Blur's password generating and remembering. Started a new USPS account, had Blur originate and make a secure password. Blur now doesn't remember the password that I've never seen! That's a mega-fail and a deal breaker for me. AND you cannot ask a question on their help page of the Albine website--you only get to read FAQs, which are only thinly disguised advertisements. I know I'm not the only one who has had Blur make a password that later Blur would not remember but nary a question in the FAQs, forcing me to do a lowball review here for possible answers. Maybe two stars is too many. Sorry.
I was ready to install it on my Android phone. Not doing that now until I get some answers.
Hi Rockin Robbins - I'd agree, that is a mega-fail. When you go back to sign into USPS does Blur autofill the information for you on that page despite it not being on the accounts page?
Also, I have just tested this on my own by creating an account on USPS and it did save. There is a chance that you do not have the newest version of Blur installed and I'd suggest you'd upgrade here: http://link.abine.com/dntme-firefox-latest . Hopefully that will help with USPS.
We are aware that the product is not perfect, but I can assure you we do hear our users feedback and we hope to improve Blur enough that you like it as much as you did DNT. Thank for your feedback.
Like others I've been using Abine DNT for a while until this latest, greatest, update. I'm uninstalling it. Here's why: It has gone from blocking trackers to BEING a tracker, with the added bonus of annoying pop-ups (so retro!) .... pop-ups that you can't readily disable. It's literally a retrograde step in almost every imaginable way though I'm sure Blur will find a way to finish breaking the bits it missed in this revision. I don't want pop-ups and I don't want fancy. I want a solid, unobtrusive tracker blocker *running in the background* with granular control. What DNT is now is an intrusive eyesore. Textbook progression: Started out great, ideas people get involved, maybe a little VC and POW, it's ruined. It was good while it lasted.
edit: Reading back through the reviews it seems that Blur is right and everyone else is wrong and it's our fault because 'we don't get it' Riiiight.
DO NOT INSTALL if you dont like Albine, a private company, to know all about your movements. Albine demands that you have an account, the pest you with popups about premium and they claim its better if I trust them with my creditcard, email, passwords, and blur doesnt prevent ads as DoNotTrackMe. Delete if you allready have it. Give us DNTM and Mask-me back.
I have been with Abine ever since I encountered Privacy Suite. The move to Maskme worked perfectly. DNT worked well; mind you, in combination with other anti-tracking add-ons.
But the sudden move to Blur - what a shambles. I lost all my 200+ accounts. For a split second they appeared in Blur, the next time I logged in a couple of seconds later: empty!. I had to MANUALLY enter every single one - thank you, Abine, cost me half a working day!
That was when i started looking for a replacement and found LastPass. Works well. It was the first thing that came up, I had heard of it before, so I went for it. When I have time (to waste) I may look into other options and compare. But I shouldn't have to do that, right?
Now, a couple of days ago, logging in to Blur, i got this message about the promo code for ex-maskme users to upgrade to Premium. Okay, why not, for the masked phones and credit card feature, a reduced rate for ever, why not.
Guess what? Today I am trying to buy Premium and the promo code "IS INVALID".
Thank you, Abine, for making it crystal clear - I shouldn't have bothered.
A company that gives less than two months notice before retiring a product and screwing up the transition process?
It was nice while it lasted but it is over.
So far so good! I'm not one to make a lot of changes but I must say I am pleased to recommend this product. Blur is very easy to use and I must say the technical support team is exceptional. I recently ordered a package and mistakenly entered the billing address as the shipping address. My package went to Blur HQ by mistake. The Blur staff contacted me and assisted in getting the package sent to the correct delivery address. What can I say, the customer service is exceptional. Thanks guys, keep up the good work!
Hi Joe- thanks so much for your review!
I migrated from Maskme and lost half of my data, not to mention I am locked out of masked emails in mask me so I can't go back and view my old data. I will keep what I have left of maskme until it plays out and then uninstall. Sometimes change is not better. Blur will probably be ok for new users but for me it has caused nothing but problems. I am a long time user of Donottrackme and Maskme and both were great addons. Goodbye Abine! I'm outta here!
Great for preventing tracking, but I used to have DoNotTrackMe and MaskMe. Supposedly, Blur combined those two products into one.
Blur does provide a list of companies from which it is supposedly blocking tracking cookies, but doesn't provide me with the total number of cookies blocked like DoNotTrackMe did. Far worse, however, is that Blur only imported part of my opayq emails and MaskMe generated passwords list and I'm now blocked from accessing MaskMe due to having Blur installed. Worst of all, I am unable to create any new opayq email addresses or passwords through Blur. I was planning on upgrading to get the blocked phone numbers feature (a paid annual subscription) in January, but now that there are so many issues, I'm looking for a new service -- one that actually works. WAY too many glitches!
Hello - thanks for your feedback here and I'm sorry to hear you're not enjoying Blur as much as MaskMe / DNT.
Blur does tell you how many trackers you've blocked, but in a different way than DNT did. You can see the number of individual trackers on a page from the number on the icon. If you'd like to see your total trackers, it can be found at the bottom of the extension interface.
Regarding the partial information transferred, did you sync your information immediately before you migrated from MM to Blur? If so, we can revert you back to MM to complete the migration once again. If you'd email support (at) abine (dot) com, our support staff will be able to assist you further.
And if you're unable to create Masked Emails, that is definitely a mistake. If you'd try to upgrade your version through this link, that should fix the problem: http://link.abine.com/dntme-firefox-latest
Do Not Track Me was great. Blur is awful. Not recommended.
This add on works great. It keep 3rd parties from following you and collecting your data and does not seem to interfere with the way sites operate like some other add ons do. Love it.
Thanks for the great review! Happy to hear you love Blur and we appreciate your support.
Review edited to add that I was apparently using a buggy version. Bad behavior was apparently fixed by updating, My rating will be changed from two to five stars.
I really liked Do Not Track Me. It was a five star add on.
Blur has too many nag screens trying to get you to purchase it's services. Even after I have set Blur not to Mask My Credit Cards it asks me every time if I want to mask my cards. Blur asks me to mask my cards on fields that are not asking for my credit card number. I haven't purchased any of the paid portions of this add on. I see a value in having them if they functioned.
I really can't tell if Blur is malfuntioning or just trying to get money from me.
Hi Gary F - Thanks for your review, and sorry about the nag screens you're seeing in Blur.
If you've turned off the Masked Card feature, we definitely should not be asking if you'd still like to mask your card, and for that, I apologize. There was a bug in an older version of Blur, that has since been fixed. Please reinstall with this link: http://link.abine.com/dntme-firefox-latest. That should make that setting stick.
I have been a long time user of MaskMe and loved the product. Blur not so much...yes it still saves my passwords but since I wont pay for a subscription I cant see the list like I have in the past with MaskMe. At first I thought it was an issue with the addon so I un-istalled and reinstalled...no help.
While I think the idea is good, I cant help but wonder if they are forcing me to pay to see me passwords.
My advance to current MaskMe, dont switch. New users wait until this plays out and Blur gets it act together. It was and can be still a great add on.
Hi Michael S - Thanks for your review and I'm sorry to hear you don't like Blur as much as MaskMe. That said, I'm not too sure what you mean when you say that you are unable to see your passwords unless you pay for a subscription. Password & Account management is a free feature, but Syncing your information in Blur is a premium feature, where it wasn't in MaskMe.
We have, however, enabled a premium subscription for existing MaskMe users that costs just $12 and is good for life. You should have received an email about this before you left your review. If you did not and would like to redeem this, please email me and I'll set you up with a code : olivia at abine dot com. Thanks!
It was working fine doing the do not track me job. Then it started popping up to save email - password - address and Credit card info. I didn't ask for any of that - so I uninstalled it.
Blur users are free to use Blur as a "do not track" tool only - by turning off the password manager and private payments features. There are other free tools in the market to do just tracker blocking. Ironically, unless you try and do the other things that Blur offers like using different email addresses and not always using your real credit card, you will still be tracked easily even if you do block web-trackers. That is why we built Blur as a simple all-in-one solution. We believe we are right to do this - some users will figure this out early, and some only later. Thanks!
So far so good.
Blur support staff has been responsive and helpful with directions on shifting accounts — with all "MaskMe account data export/import Blur" flowing well for me. In my experience thus far — over past several years — Abine is a top shelf security outfit. The only issues experienced to date were prior to the re-brand, and had more to do with Mac OS-Chrome compatibility than with MaskMe — though I really would have appreciated a MaskMe/Safari option from Abine had there been one . Recent switch back to Firefox has been impressive — with Blur and Firefox playing nicely together on Mac OS. Many thanks to Abine for great products and service. Keep it up!
Echoing the other people on how this product has been ruined with bloat and "get premium" crap. All I wanted was to not be tracked. Period.
use tracking blocking along with masked emails, masked phones, and masked credit cards along with unique passwords for your accounts. Period.
Absolutely THE WORST! Why do you think people will want this? You took a perfectly good, working application, added a tremendous amount of unnecessary bloat, required a login and have made this addon itself a veritable pest.
I'm very aware you can go to settings and uncheck all the popups but why even do that? Why not set it that way in the first place? I know! Its to show us how wonderful and on top of things Blur has become! Go on, tell us how its much better for us to keep our settings via the cloud where we need and should always be logged into Blur's control panel or whatever you call it. Enough already! If you're going for a pay model or moving in a new direction, simply say so! Stop using smoke and mirrors to try and hide the fact you want to charge for this.
Now YOU decide what I can and cannot block? There was NO option yesterday to block a certain Facebook tracker and I was forced to take Blur's "suggestion" not to track it. How about no?
Noticed I now have only a 30-day trial to use what was previously free. Won't happen and there will be alternatives soon. If not, let this be a shout out to those who can write an easy, non-intrusive anti-tracking app without all the nonsense Blur has added to this.
My eyes are going Blurry with all the "new and improved" features this app has acquired. Thanks but no thanks!
Thanks for your critique Herman,
We're not hiding that we want to charge for the app's premium features (generally $3-4 per month) and that Blur goes beyond tracker blocking into password management and private payments.
Your information that "we decide" what you can and can't block is incorrect. YOU decide and YOU control all settings.
The fact that some users want only a free tracker blocker is fine, we respect that. As we've said before, you are free to use Blur in this fashion or to use another product. These don't do anything close to enough to provide good online privacy and security - THAT is why we think people will want Blur. Thanks for your critical feedack anyway.
Its the best app ever
Locking may not work after last update. Mozilla 34.0. What to do?
If you are unable to change that from "Allowed" to "Blocked", please uninstall & reinstall Blur through this link: http://link.abine.com/dntme-firefox-latest . That should fix the issue!
This was once a very useful extension, but since becoming 'Blur', it's pretty much just become a pain in the ass. Where it once stayed out of the way until you needed it, it now pops up all the time. On everything. Even on sites I had told it to ignore. Today I reached my limit. I deleted the extension and my account.
Do what it said and more. I am relying on it more and more. Keep it up.
Thanks for your review -- we appreciate your support!
Used to have MaskMe and DoNotTrackMe, and I'm not sure what happened with the others here but when I clicked and followed all the instructions it looks like all my accounts and emails moved over just fine.
When I read the other reviews I did export my MaskMe data in the MaskMe settings just to be safe but I think I'm good now.
Minus one star for now just because I'm getting used to the new UI, but I'll try to update my review once I've played around with Blur more.
Hi Sammy P - thanks for the review! We hope that once you get used to the new UI Blur becomes a 5 star :)
Write down all of your logins and passwords before moving from DoNotTrackMe to Blur. Half of mine got lost or screwed up enough to where I can't log in to many sites for whom I have forgotten the information. As with most cases of "software improvement," wait a while before you "upgrade" so they can figure out their A's from their E's. Keep DNT till they don't give you a choice but to accept Blur, and in the mean time (I repeat) TAKE THE TIME TO WRITE DOWN ALL OF THE LOGIN INFORMATION THAT IS CURRENTLY STORED IN DONOTTRACKME. I deeply regret blindly accepting Blur
Hi Al - if you mean you lost information during the migration from MaskMe to Blur, please email our support team so we can revert you back to MaskMe. Once you get all of your information back in MaskMe, you will be able to complete the migration again so that you have all of your accounts. The support email is support (at) abine (dot) com. Thanks!
This is a horrible product now. I can't believe the near malware/adware level this product has sunk to. It is blocking me signing in to my last pass. I have never set this scam product up to be my password manager. Do not believe the good reviews posted by employees/developers. This product is pseudo-hijacking my password manager by default. To make users go into the settings and change the way the Password Manager is set up is BS. The Password Manager needs to be turned off by default unless the user decides to use it, and you as developers know what you are doing and it is sleazy! That you don't get it or care is disturbing! This is pure sleaze ware, very unethical and should be immediately pulled by Mozilla. Can I give you creeps a minus star? I can't log into LastPass because your frigging pop up covers the last pass log in. I just uninstalled this horrible/dishonest product.
Hello - sorry to hear that you're not liking Blur. Why are you unable to login to Lastpass? If you'd like to shut off the password manager feature of Blur, please follow these instructions: https://dnt.abine.com/#help/faq/faq-usepwm
OK I was an early Abine DNTM customer and have been with them as they changed to Blur. I am not their employee, agent or otherwise in any way associated with them or anyone that has anything to do with Blur. I am not a paid or compensated reviewer of this or any other service and except as a long time paying customer, I simply have no connection with Blur.
Just to be organized about things, I'll divide this review into three parts. First I will describe what I use Blur for and what if any reservations I have about the service. Next I will describe my experience as an end user of Blur. Finally I will describe my experience with their customer service.
I consider Blur to be an indispensable part of my online security / anonymity framework for the following reasons.
1) Most people have some email account that is associated with their actual identity. Handing out this email address is as good as handing out your real identity. Blur permits me to generate (actually, it generates them itself) ad hoc email addresses just at the moment such email addresses are requested, say by some online forum which requires an email address from me.
I should inject here that in my world view, not everyone is good. For that reason, I am loathe to be forced into handing out my email address to every company or web forum who thinks they have some right to ask for it. I don't even want to hand out the same fake email address to multiple places since that in itself provides too much information to anyone who cross references those sign ups, as tracking companies do.
So it acts in a VPN-like capacity for emails. I am signed up to lots of things but under all different emails and names.
2) The same thing for credit cards. I can create arbitrary credit cards for varying ad specific amounts, at will. Consequently, no merchant has access to my real card, or even my real identity (I can use any name on the card I want) unless I am having something shipped to my house from that merchant.
This means that should that merchant's systems be breached, I don't have a problem. They don't have my *real* email and the card they have is more like a debit card I used once for a specific amount and which is now empty of funds and has some fake name on it. The address on the card is Blur's own, not mine
3) The same thing is true of my phone number, except you're limited to one fake number. So if Google for example tries to get you to give up your number when signing up for some service, you can give them this fake number. You will receive the call or text from Google and talk on the phone, but they will only see the masked number. I am not sure if texting back without revealing your identity is supported yet or not.
You can block getting calls from whoever has your fake number by clicking "block" next to their number or name in your account.
4) When you surf, Blur blocks the trackers, web beacons and cookies that online marketing and other companies try to install on your machine. Of course, you have the option to keep cookies etc. that you want.
5) When I am asked for a password, it generates a secure one for me and remembers it. Insecure passwords are of course how a lot of account hijacking happens and generating then remembering a secure one is an annoyance. There are other add-ons which will do this for you also; I think this is part of the free package with Blur. I am a paid subscriber so I am not sure which parts are paid and which are not. I know the cards, emails and hone are paid. I believe there are a few there things which I don't use yet which are also included.
That is how I use Blur and what value it has for me. Now I will describe what it's like to use these services.
I have to say that it is very very easy to use almost everything. The emails come straight to my real inbox. I can reply by going to my Blur page and hitting reply. The receiver never sees my real email. I use this for Craigslist purchases, and online vendors of software and even big name bricks and mortars. I do this with the phone masking service also. Restaurant reservations, pizzas, information please calls, etc. etc. I call these people my once and dones. There is no reason for them to know much of anything about me nor I them for that matter. This is how it used to be before your phone number became the ticket to your identity and everything about you to perfect strangers and morally challenged marketers. Ditto your email address.
The UI presents nothing confusing here and everything just works. The only thing missing is the ability to initiate an email exchange from Blur. They say they are working on this.
The phone and credit card are also very easy to use. When a merchant asks for a card in a form on some webpage, Blur recognizes that as a credit card form and a popup appears asking if I want to 1) use a pre-existing fake card (which may have some money still on it) or 2) create a new card or 3) use my real card.
There is no problem with any of this. It really just works. Since I rarely leave money on any card- unless the item was less than $10.00 , the minimum amount a Blur card has to be for- and I always create my cards to have the EXACT amount I need, I am nearly always creating a new card. There is no issue with using this. I am taken to the site (without losing my place in the form I am filling out) and create a new card Then, it either fills it in automatically complete with expiration date, card code , address (Blur's) and credit card number or, alternatively I can cut and paste that information from the card graphic (it looks like a real credit card) they present to you. Either way, no problems.
I ran into one issue only once that involved the fact that my VPN indicated to Blur I was in China. I was thenceforth denied the creation or use of cards until i cleared that up with them. So user's tip- don't use the Blur cc service WHILE you appear to be coming from more than 500km from your actual address or it's fraud detection will think something is wonky about the transaction and shut that part of your account down until you clear it up in email.
I thought that was not unreasonable when it happened to me, even though I was inconvenienced over the weekend.
The phone is just way cool. You get a call , the caller identifies as Blur and asks if you want to talk to the number calling you. If you say yes, they're connected. If not , then they're not. It's like having your own secretary screen calls for you. When I first used it to take a call, my S.O. was totally amazed. Once again, no issues or confusion about how to use it. If you choose to, you ca block all future calls and the other side gets a message that the number (you gave them) is no longer in service.
I could go on but let me just sum this part up . Blur has done an incredible job of thinking through how people will want to use their services and provided an interface to those services that is pretty much self explanatory.
Of course there will be questions (can I have multiple phone numbers? Can I send text messages? etc. etc ) and for these questions they have a very clearly written FAQ that covers exactly how to use each service, what can and can't be done etc. etc.
In general the UI for this kind of service makes or breaks it and I am going to say that Blur must have really understood this crucial point because it is easy to use, non-intrusive, and dependable, all three, across the board.
Finally, the customer service is really excellent. They respond within a good time frame, are clearly well versed in their own product and never give me any hint that they are just hoping I'll go away or shut up nor do they start passing me around between people or saying they'll get back to me and then never doing so or any of that crap. They just attend to my problem showing genuine concern and in a friendly way and we get past it. What else do you want?
One thing I was wary of was this- what if Blur gets sold to some one like Facebook? Suppose FB dangles an obscene amount of money in front of the founder's face? Here are my thoughts on this.
1) it would be a catastrophic betrayal of trust and those involved would simply go down in infamy. The service itself would go belly up immediately and NO other such service would ever again be able to achieve the critical mass of credibility needed to take its place.
2) Despite my distrust of most people and companies (I work in IT as a programmer) which is borne of first hand knowledge of what goes on, there's still room to trust people on a case by case basis. The operators of Silent Circle are a case in point.
Such people exist (I exist!) and we have to support each other when we think we recognize each other This is how I feel about Blur.
For example, this from their TOS:
When you use DoNotTrackMe or DoNotTrackMe Mobile, you retain ownership over all of your personal data. Abine will never sell this data. All of your personal Masked Email, Masked Phone, and Masked Card data is encrypted using industry standard 256-bit AES encryption.
When was the last TOS you read that said your data is yours and not theirs and otherwise not sold ?
Yes, there's a clause that says the TOS can change at any time but in the whole time I've been with them, I've never gotten any notice to that effect except when they went from being DNTM to Blur. Compare this to FB which changes the fundamentals of it TOS on, like, a weekly basis, and never ever in the direction of increased privacy.
So if Blur sells out that would permanently destroy a lot of people's trust in anyone or anything online and the reaction would be for very very large numbers of honest people to develop and embrace stealth procedures which are otherwise now the providence of cyber criminals. I just don't believe that the principals at Blur would cause that to happen; I know I wouldn't. Not absolutely everyone is greedy to the point of mental illness. After you have 5 or 10 million or whatever, the rest of it is just a number and you are free to conduct your life and spend your time and energies in the way you see fit. You don't need to be a billionaire to effect change in the world, supposing you're a self actualizing person and that's your life's goal.
I recommend Blur without reservation. I have to believe that a lot of monied interests hate their guts and want them to fail since their business model is essentially disrupting and degrading the business plans of very many very rich individuals and corporations.
Here's my recommendation. Don't take it on other people's word -including mine- what they're about and what it's like to use their services both premium and free. Go to their site, read their TOS and FAQ and see their nicely done(!) explanations of their unique service and decide for yourself. If you think the premium might be worth it (I do, and by a long measure) supposing that it works well, then you can try it for some time without risk, as they say.
OK I've said everything I have to say I guess. I rarely write reviews mostly just lurk everywhere but I saw the bad reviews for this and really strongly disagreed and I really want Blur to stick around. Its now a basic part of my online security approach and I know their services to be unique, useful and effective.
Hi Brenda - thank you for the great and detailed review! We appreciate your support :)