Makes the Enter key not work to search with Google Rated 2 out of 5 stars

After installing the add-on, I could no more make searches via Google by typing what I was looking for and pressing Enter (I had to click the search button with mouse). For me, this is a dealbreaker... Firefox 43, btw.

Thank you for letting us know about this. We have had reports of the Enter key not allowing users to search, and our team is working on finding out what is causing the trouble.

素晴らしい。でもひとつだけ Rated 5 out of 5 stars

This is Japanese.

Problems in ff 44b1 Rated 4 out of 5 stars

Don't work with firefox 44b1. In 43 and below all is fine.

Completely remove Disconnect Rated 4 out of 5 stars

Disconnect is a good application, but I have noticed a problem with a number of users that have a problem to completely remove this app from Firefox on an Apple Mac. I have therefore done quite a bit a work and have finally found a way to remove this app from Mac up to OS X Yosemite Version 10.10.5 (This is my latest version so I cannot vouch for the later systems)

These steps removed it completely from Firefox on my Mac (I assume that the first two steps are general and that users know how this is done. The last two steps are the clinchers to prevent Disconnect from showing up at all in Firefox):

1. Disable & uninstall the app from within Firefox in the usual way through the "Tools>Add-ons". Make sure that you completely close Firefox after this step, i.e. rigt-click Firefox icon and select 'Quit'.
2. In the 'Applications' folder and in 'Library", delete the files with a reference to the Disconnect Application in the usual way. (Refer to the Disconnect webpage for more info if you are uncertain as I do not want to repeat that here.

The above will remove Disconnect from Firefox but will NOT prevent it from re-appearing in "Add-ons" as a 'greyed-out' entry. To prevent the latter, continue with the following:

3. Navigate to '/Users/"your username"/Library/Application Support/Firefox/Profiles/qsdi9dg3.default/jetpack' and find and delete the folder ‘'
4. Navigate to '/Users/"your username"/Library/Application Support/Firefox/Profiles/qsdi9dg3.default/extensions' and find and delete ‘’

After these steps, empty the Trash and restart. You should now be completely rid of this app.

We are really sorry to hear that you had this trouble, and we appreciate you sharing your solution with us and other users.

We are aware of the issue with Firefox on Macs where in some cases the Remove option is missing, and our developers are working hard to get this sorted out for our users.

problems w/ add-ons Disconnect Private Search and Disconnect Private Browsing Rated 1 out of 5 stars

No Remove button. No instructions for uninstalling them either. Emailed their Support and got one email back with scripts to try, which didn't work. I emailed them again with copies of the pc's responses, but I've gotten no response from them. It's like adding malware to your computer with no help to get it off. Nothing about this on Mozilla Support either. Very unhappy to have put this on my computer.

Example of misinformation quoted from their website, which has remained unfixed and untrue:

How do I disable or uninstall Disconnect Private Browsing, Private Search or Privacy Icons? ↑

First off, we’re sad to see you go. If you have a minute after following the instructions below, please tell us went wrong at (We solve most problems right away, so maybe we can even get you to try Disconnect again.)

On Chrome, open the Window menu and then choose the Extensions item. Uncheck the Enabled button to disable or click the trash icon to uninstall. You can also uninstall by simply right clicking on the extension’s icon and choosing “Remove from Chrome”.
On Firefox, open the Tools menu and then choose the Add-ons item. Click the Disable button to disable or Remove button to uninstall.
On Safari, open the Safari menu, choose the Preferences item, then click the Extensions tab. Uncheck the Enable box to disable or click the Uninstall button to uninstall.
On Opera, open the Opera menu, click on "Extensions manager", find the name of the extension and then click "Disable". If you wish to remove an extension from Opera entirely you can then click the "X" next to extension on the extensions page.

There is no such Remove button on the latest Firefox 42.0.
Very unhappy.

We are very sorry that our support team has not gotten a response back to you on this. We pride ourselves on our customer support, and this is not an experience we want our users to have. Please email them again at, and they will work with you more on getting this sorted out. We have no intention of having you have any add-on that you do not want.

block normal content Rated 2 out of 5 stars

This extension blocks domain This domain is a CDN to deliver popular javascript libraries such as jquery, and it used on many sites in Russia. These sites do not work properly when extension turn on.
Problem exists and reported since may 2014 and still open and unresloved for now ((.

Thank you for the feedback. Our developers are going to look into being on our blocked tracker list. We do have the options to whitelist sites that do not work properly in the extension, and you can unblock individual trackers in the extension as well

We're constantly working to improve the extension, and we get to issues as quickly as we can on our Github page.

Seems good, but it gets tedious because of lack of options Rated 3 out of 5 stars

By default the add-on blocks items in the Advertising, Analytics, and Social categories. But it seems there is no way to block the Content category by default. That's a mistake. I undertand that this category can break a website, but the option should exist for advanced users (especially because half the time, "Content" comes from Google...)

The developers should also update their help material to make it clear whether checking a box will ENABLE or DISABLE the item. I think I've figured it out through trial and error...

Aside from these two criticisms, I like this add-on and intend to use it as a replacement for Ghostery.

Thank you for sending us your feedback. We are hoping to add an option later to allow users to universally change the default to block Content.

We apologize for the confusion on this. If the box next to a tracker is checked, it is blocked. If it is unchecked, it is unblocked.

Can't remove this Rated 1 out of 5 stars

I accidentally installed their desktop app, it added this addon and now i can't remove it because there is no "remove" button in Firefox's Add-on Manager.

Seriously sucks. Great way to force your addon upon people... simply remove the ability to uninstall it.

Also a reminder to everyone: install "uBlock Origin" it does exactly what this addon does, only better.

Thanks for your reply.. i ended up removing these folders:

/Library/Application\ Support/Mozilla/Extensions/{<some random number}/
/Library/Application\ Support/Mozilla/Extensions/{<some random number}/

We are really sorry to hear about this. We've had rare reports of this happening with Firefox, and our team is working on getting it sorted out right now. We have no intention of forcing our addon on anyone.

If you reinstall the addon directly from our website ( with the old addon still installed, it will give you the Remove option.

If you are still having issues, please write in to, and they will help you troubleshoot further.

Great Rated 5 out of 5 stars

It does exactly what it's supposed to. Clean, simple, and effective.

Good, but needs some more options Rated 3 out of 5 stars

I like the simplicity of plug-in for Firefox, but do wish it would allow disabling specific trackers. Sometimes certain websites will allow too much tracking, and some are crippled because of too much blocking, with no way to change, other than doing all trackers on/off.

If you click on the D icon in your Firefox toolbar, you will be able to access the plug-in's menu that allows you to block and unblock specific trackers and tracker categories on top of whitelisting the whole site. If you click on a category's icon, you can turn it from green to grey, unblocking all the trackers. You can also click on the > arrow next to the category which will allow you to see a list of the trackers under that category. There you can uncheck and thus unblock individual trackers.

A good addon but the Developer should clarify block/unblock! Rated 4 out of 5 stars

I really can't see why the Developer won't write a few small words to indicate:- green = block - grey = unblocked (perhaps in the colors green and grey, directly under time saved/ bandwidth saved).

This would take no time whatsoever to do. From reading a number of reviews here and elsewhere, doing so would resolve any confusion as to what is blocked and what is not!

I would definitely recommend this addon to others. However users of the addon, especially new users, should know right away what is blocked and what is unblocked, without having to post here, or in other forums to find out!

Thank you for sending in your suggestion! We'll look into adding this brief text to help clear up any confusion that our users have.

Does exactly like it should, except for this minor bug. Rated 4 out of 5 stars

Moving the Disconnect icon from the toolbar to the menu and restarting Firefox would make the drop-down box smaller. See here:
I have to keep it in the Toolbar so it doesn't do that.

Thank you for letting us know about this. The extension is designed to work in your toolbar, which is why you saw the issue.

Rated 5 out of 5 stars

This gives you in depth information about what sites are attached to the website you are visiting and lets you know which are tracking you and why. Great tool.

Rated 2 out of 5 stars

Maybe I'm missing something, but it seems the block settings don't "stick" - every time you check Disconnect button you have to click to grey it if you don't want it to track?

Also it seriously breaks at least one site -

If a category is grey, it is unblocked. If the category is green, you are being protected.

Some sites do not load properly without their trackers also being allowed to load as well. Because of this, we added the ability to whitelist sites.

Why Facebook, Google, Twitter separate? Rated 4 out of 5 stars

1) If this main app has Facebook, Google, Twitter, then why is he providing the three separately? What extra does it do?
2) Is this really a genuine developer? Just being cautious because Ghostery got sold.
Thank you.

The three other extensions that you mention are our older products. With the Disconnect addon, we bundled the protection of those three with our latest blocking protection. The new addon has a much larger blocked tracker list.

We are a genuine developer, and we have not been sold. We're a small company, and you can learn more about us on our website:

Rated 1 out of 5 stars

No thanks still get tracked even removed my other addons as stated for it to work ABP then started getting bluescreens removed it just now

This is definitely not normal behavior for the extension. If you decide to try the extension again and have any trouble, please write in to

Pretty happy with this. Rated 4 out of 5 stars

I used Disconnect with Firefox and my other browser, White Hat Aviator, which is exceptionally good at not leaving any footprints when you surf the internet.

next to worthless Rated 2 out of 5 stars

Disconnect does nothing but give a brief summary of what it thinks is loaded on the web page that you don't need. Its web page is a bunch of bluster about web sites spying on you, but has no real (technical) explanation of what Disconnect does.

NoScript is a far superior add-on that does what Disconnect claims to do.

Our addon exposes an API that allows us to redirect connections to about:blank. The extension tells your browser to look for requests that match our blacklist and redirect them, thus preventing them from connecting and being able to track you.

Rated 5 out of 5 stars

Хорошее, стабильное дополнение

Disconnect add-on & Disconnect Desktop Rated 5 out of 5 stars

If you click on the Disconnect add-on, and then click on more, there's a link to the Disconnect webpage, which offers downloads of larger, cross-browser Disconnect alternatives. Disconnect Desktop seems to do a good job at blocking trackers. In the past, the add-on too seemed to do a good job.

I have a few questions about the relationship between the two that I hope the developer will answer.

1. Does the Disconnect add-on supplement Disconnect Desktop, or does Disconnect Desktop make the add-on superfluous for persons who use more than one browser?
2. On the Disconnect add-on page it says, “Note about using Disconnect with other filtering add-ons like Adblock Plus: Disconnect is compatible with other filtering add-ons, but if you want Disconnect to show blocking info, uninstall then reinstall any other filtering add-ons you have (i.e., Disconnect must be added first).”
Disconnect and Disconnect Search loaded together with a recent Firefox reload, but the add-on no longer shows any blocking info. Does Disconnect Desktop replace the add-on and prevent it from functioning?
3. Does Disconnect Desktop prevent some Mac Yosemite updates from downloading, and if so which? When downloading software updates, is it generally a good idea to disconnect Disconnect?