Works great, but blocks another addon. Rated 4 out of 5 stars

For some strange reason Disconnect interfere with "Who stole my pictures" addon, prevents it to open new tab and work properly. Small problem, but irritates me.

Thank you for letting us know about this conflict! Our developers will look into this to see if there is anything we can do to help with the "Who stole my pictures" add-on interference.

[Electrolysis] and Disconnect incompatiblity Rated 2 out of 5 stars

It looks like Disconnect doesn't block anything when Electrolysis is activated in Firefox.

Note : I have Ublock Origin installed too if that helps


Thank you for letting us know about this potential conflict, and our developers will investigate the issue to see if there is anything we can do on our end to sort this out. We appreciate you telling us!

Comments section blocked Rated 4 out of 5 stars

The comments section on and are inaccessible with Disconnect active. Normally you click "show comments" to unroll the comments section but clicking gives no result. Comments counter does not show up either.

Thank you for letting us know about this, and we'll investigate if there is anything we can do on our end. Some elements on a page may not load if the page's trackers are not also allowed to load. If you see this happen, you may want to try the extension's Whitelist feature. This will unblock all trackers on the page and allow it to load as if the extension was not installed.

good Rated 5 out of 5 stars

Great product

Parfait ! Rated 5 out of 5 stars

Fonctionne très bien pour moi.
Associé à ADguard et Privacy Settings.
Merci pour cet addon !

Google Konten Rated 3 out of 5 stars

Disconnect blockiert Google Konten!

Thank you for letting us know about this, and that is very odd. We do block third-party tracking by Google, but we should not be blocking your access to your Google account. If you would not mind, please write into our support at with details about what you were seeing so we can look into this.

it works nicely in Firefox, weird behaviour in Safari Rated 3 out of 5 stars

Q1. unclear if in Firefox, Disconnect proper includes the other 3 add-ons available by the same developer, namely facebook/google/twitter disconnect. Or are they supposed to be installed individually as well? Also, for some reason Disconnect search opens a separate window in private browsing which I don't need & cannot reverse manually - the only way to go back to normal browsing after that is to close/restart the browser - any idea why?
Q2. Disconnect in Safari behaves oddly. At browser launch, it takes me automatically to the Disconnect site - why if not set as home page? It also places 2 or more additional cookies that cannot be blocked: amazon & stripe (noticed several others, not sure if related). Also, clicking on FAQ from the Disconnect site prompts five similar tabs to open - why? Tried to fix this by uninstalling all add-ons, then cleared the cache, restarted the computer, reinstalled the add-ons but it still behaves oddly. All in all, at least in Safari, Disconnect is neither privacy- nor user-friendly.
Hope you can help. Thank you.

Our Disconnect extension does include all of the protection of our Google/Twitter/Facebook extensions. It is designed to unify and expand the protection of the other three extensions, and with this extension, you do not need them.

That is extremely strange behavior on Safari and not how the extension should work. If you would not mind, please write in to our support team at with the details on what you are seeing, so we can investigate what is going on.

It's great. Rated 5 out of 5 stars

It blocks more trackers than the one I was using before. Thank you for creating this addon!

Updates please! Rated 4 out of 5 stars

Has been working quite well in combo with few other privacy related add-ons.

Is the project dead as there has not been any updates for sometime now?

We're glad to hear it is working well for you! Our project is certainly not dead, and we hope to have new updates for the add-on in the future.

Rated 5 out of 5 stars


Superb extension Rated 5 out of 5 stars

Disconnect is a great extension for everybody who considers privacy as a key fact on internet.

Very usefull, hapy with it Rated 5 out of 5 stars

I have an impression it is more lightweight than similar Ad block plugins. I prefer it for my older PC, no issues with this addon blocking something i do not want. I think it get rid of many ads and trackers. Pls. keep it lightweight and compatible. Thank you

Doesn't seem to block Chinese commercial trackers Rated 3 out of 5 stars

Some regular Chinese sites take a long time to load, but Disconnect says there are ZERO tracking requests. This can't be true. Firefox shows that it's loading from places like, ,, etc. I think maybe these, or something else like them, should be blocked also.

Thank you for letting us know about this, and our team will look into the issue with Chinese sites that you described. We appreciate the information!

Works Too Well Rated 1 out of 5 stars

Now I can't log on to sites because Disconnect prevents my password manager from filling password fields.

Wrong kind of disconnect.

I shouldn't have to hunt for instruction on how to work around this stupidity, so I've disconnected Disconnect.

I should be able to deal with this on the control panel, but it's about celebrating what's been blocked, yet not at all clear about how to take down a barrier.

On the other hand, it did protect me from trackers, because I couldn't even enter the website.

Still, I was looking for a tracker blocker, not a helicopter mom. Disconnect didn't even make it past the first site I loaded after installation.

We're sorry to hear you ended up having trouble with our add-on and your password manager.

If you don't mind, we'd love for you to write into with the information on what password manager you were using so we can look into the conflict.

Ditto for me! Can't download Amex statement Rated 4 out of 5 stars

Thanks to the chap who first reported this issue -- I couldn't figure out what Firefox addon was causing it & had to open Amex in IE to d/l my statement. Looking forward to the fix!

Disconnect prevents pdf download from since mid-2015 Rated 3 out of 5 stars

I became unable to download monthly AMEX statement pdfs sometime mid-2015. Whirling progress indicator would stop after a few seconds, with no popup window for the DL save. I finally took the time to isolate the problem to using Disconnect with FireFox.

Thank you for alerting us to this issue. We haven't had reports of this before, and our developers are going to investigate what is going on. Whitelisting the site where you download the AMEX statements may allow you to download them with the extension still running.

Makes the Enter key not work to search with Google Rated 2 out of 5 stars

After installing the add-on, I could no more make searches via Google by typing what I was looking for and pressing Enter (I had to click the search button with mouse). For me, this is a dealbreaker... Firefox 43, btw.

Thank you for letting us know about this. We have had reports of the Enter key not allowing users to search, and our team is working on finding out what is causing the trouble.

素晴らしい。でもひとつだけ Rated 5 out of 5 stars

This is Japanese.

Problems in ff 44b1 Rated 4 out of 5 stars

Don't work with firefox 44b1. In 43 and below all is fine.

Completely remove Disconnect Rated 4 out of 5 stars

Disconnect is a good application, but I have noticed a problem with a number of users that have a problem to completely remove this app from Firefox on an Apple Mac. I have therefore done quite a bit a work and have finally found a way to remove this app from Mac up to OS X Yosemite Version 10.10.5 (This is my latest version so I cannot vouch for the later systems)

These steps removed it completely from Firefox on my Mac (I assume that the first two steps are general and that users know how this is done. The last two steps are the clinchers to prevent Disconnect from showing up at all in Firefox):

1. Disable & uninstall the app from within Firefox in the usual way through the "Tools>Add-ons". Make sure that you completely close Firefox after this step, i.e. rigt-click Firefox icon and select 'Quit'.
2. In the 'Applications' folder and in 'Library", delete the files with a reference to the Disconnect Application in the usual way. (Refer to the Disconnect webpage for more info if you are uncertain as I do not want to repeat that here.

The above will remove Disconnect from Firefox but will NOT prevent it from re-appearing in "Add-ons" as a 'greyed-out' entry. To prevent the latter, continue with the following:

3. Navigate to '/Users/"your username"/Library/Application Support/Firefox/Profiles/qsdi9dg3.default/jetpack' and find and delete the folder ‘'
4. Navigate to '/Users/"your username"/Library/Application Support/Firefox/Profiles/qsdi9dg3.default/extensions' and find and delete ‘’

After these steps, empty the Trash and restart. You should now be completely rid of this app.

We are really sorry to hear that you had this trouble, and we appreciate you sharing your solution with us and other users.

We are aware of the issue with Firefox on Macs where in some cases the Remove option is missing, and our developers are working hard to get this sorted out for our users.