Great for customer-service! Rated 5 out of 5 stars

Clippings has been a major customer-service help. So often people open new issues without searching for existing issues; instead of searching again to find the appropriate thread, I can now search and type u pa response once, save it to clippings, and rapidly respond every time it happens again. And backing up the clippings-file to my dropbox allows me to share across machines, as well.

This review is for a previous version of the add-on (3.1).