Reviews for Eno® from Capital One®
Eno® from Capital One® by Capital One
Review by Firefox user 15308627
Rated 4 out of 5
by Firefox user 15308627, 5 years agoI originally gave this a bad review and I almost sent the card back. But after 2 months, I have mostly changed my mind. I'm leaving my old review below, but here is a new perspective and 3 more stars, for 4 stars total.
I had no trouble installing this or using it many many times afterwards. It has worked, as far as I can tell, exactly as CapitalOne wants it to work. It was different from my Bank of America Shop Safe, so at first I hated it. But I have found a way to use it well. It has a drawback I will describe, but in some ways its also better. Here is how I use it.
1. Keep the extension disabled, except when you need a new virtual credit card number. That way it cannot spy on you at every website you go to. When you need one, enable it, get the virtual card number and record it in your password vault. Disable the extension. The only problem here is that you must have a website open to "attach" the virtual number to. I have been able to occasionally get a number that is not yet attached to a site, but I cannot repeat it. When I can, I will add that info here. But you are not actually limited to that website. You can even use the number over the phone. It appears that the number is permanently attached to the first credit processor that uses it, like ShopSafe was. This is very useful, because giving number over the phone to a human is much more dangerous than typing it into a computer. (CapitalOne - Please support getting numbers that are independent of a website!! Thanks!)
Your charge goes pending at first, so you cannot delete virtual card right away. But every time you get a new one, check for old ones that you can delete. This was my substitute for being able to define an expiration date in ShopSafe. Its not automatic, and you cannot set a maximum charge amount, but it seems good enough. That said, I decided I did not actually have to delete them every time. As long as I knew who I gave it to, if I got any bogus charges, I would know where the problem was. And since the number is probably locked to the first card processor that uses it, it is unlikely that it could be used by anyone who stole it in an IT breach from a company where I used it. I could probably have done this with ShopSafe too, but didnt realize it. Now I feel comfortable using it for recurring charges also.
So...I am pretty happy right now. If I stopped being able to use a number over the phone, I would probably go looking for another credit card to replace this. Using it over the phone is not officially supported and this is the main reason I only have it 4 stars. The other reason is that I have to enable and disable it every time I use it. But thats not too onerous. Thanks Capital One! Sorry for the misunderstanding at first....
*********** ORIGINAL REVIEW ***********
If you are looking for a ShopSafe replacement (recently cancelled by Bank of America) Eno based virtual credit card numbers from a CapitalOne card are not for you. These virtual credit card numbers do not give you the same protections from online fraud and do not work the way you would expect. First, you must use this app to create and manage virtual numbers. There is no website that I can find. This app is "always on" and watching your browsing activity to look for a site it thinks you might want a virtual credit card number for. So your browsing activity is no longer private. You cannot create a virtual card number until the app sees you on such a site. I was able to activate it on a dummy site, but then it links that URL to the credit card number. It set the expiration date of the virtual credit card 5 years into the future, oddly, past the expiration date for my real Capital One credit card. You cannot set a virtual number to expire after a certain number of months, like you could for ShopSafe numbers. Likewise, you cannot set a maximum charge amount for a virtual number, so anyone who gets this can charge as much as they like. So Eno virtual credit card numbers don't protect you from an unscrupulous online vendor, like ShopSafe did. In fact, if you read the Terms and Conditions, you will see that the virtual number may not even be locked to a specific merchant, like ShopSafe was. They appear to be testing this, but "...a VC# you create for use Merchant A should work at Merchant A, but may or may not work at Merchant B." So in my opinion, this does not really protect me very much. In fact, since there are no limits on the merchants and you cannot limit the maximum amount nor set a short expiration date, it may make you more vulnerable to fraud. If someone steals a virtual number from a company you gave it to, they can use it just as if they stole a card from your wallet. The only reasonable thing you can really do is delete the virtual number, but that assumes you know it was stolen. We usually dont find out about that until long long after it happens.
In fairness, unlike other reviews, I will say that I had no problems using my phone number to validate (via text messages) and get this set up. Setup worked just fine.
I am thinking carefully, because I really want a ShopSafe alternative, but this credit card will probably go back.
I had no trouble installing this or using it many many times afterwards. It has worked, as far as I can tell, exactly as CapitalOne wants it to work. It was different from my Bank of America Shop Safe, so at first I hated it. But I have found a way to use it well. It has a drawback I will describe, but in some ways its also better. Here is how I use it.
1. Keep the extension disabled, except when you need a new virtual credit card number. That way it cannot spy on you at every website you go to. When you need one, enable it, get the virtual card number and record it in your password vault. Disable the extension. The only problem here is that you must have a website open to "attach" the virtual number to. I have been able to occasionally get a number that is not yet attached to a site, but I cannot repeat it. When I can, I will add that info here. But you are not actually limited to that website. You can even use the number over the phone. It appears that the number is permanently attached to the first credit processor that uses it, like ShopSafe was. This is very useful, because giving number over the phone to a human is much more dangerous than typing it into a computer. (CapitalOne - Please support getting numbers that are independent of a website!! Thanks!)
Your charge goes pending at first, so you cannot delete virtual card right away. But every time you get a new one, check for old ones that you can delete. This was my substitute for being able to define an expiration date in ShopSafe. Its not automatic, and you cannot set a maximum charge amount, but it seems good enough. That said, I decided I did not actually have to delete them every time. As long as I knew who I gave it to, if I got any bogus charges, I would know where the problem was. And since the number is probably locked to the first card processor that uses it, it is unlikely that it could be used by anyone who stole it in an IT breach from a company where I used it. I could probably have done this with ShopSafe too, but didnt realize it. Now I feel comfortable using it for recurring charges also.
So...I am pretty happy right now. If I stopped being able to use a number over the phone, I would probably go looking for another credit card to replace this. Using it over the phone is not officially supported and this is the main reason I only have it 4 stars. The other reason is that I have to enable and disable it every time I use it. But thats not too onerous. Thanks Capital One! Sorry for the misunderstanding at first....
*********** ORIGINAL REVIEW ***********
If you are looking for a ShopSafe replacement (recently cancelled by Bank of America) Eno based virtual credit card numbers from a CapitalOne card are not for you. These virtual credit card numbers do not give you the same protections from online fraud and do not work the way you would expect. First, you must use this app to create and manage virtual numbers. There is no website that I can find. This app is "always on" and watching your browsing activity to look for a site it thinks you might want a virtual credit card number for. So your browsing activity is no longer private. You cannot create a virtual card number until the app sees you on such a site. I was able to activate it on a dummy site, but then it links that URL to the credit card number. It set the expiration date of the virtual credit card 5 years into the future, oddly, past the expiration date for my real Capital One credit card. You cannot set a virtual number to expire after a certain number of months, like you could for ShopSafe numbers. Likewise, you cannot set a maximum charge amount for a virtual number, so anyone who gets this can charge as much as they like. So Eno virtual credit card numbers don't protect you from an unscrupulous online vendor, like ShopSafe did. In fact, if you read the Terms and Conditions, you will see that the virtual number may not even be locked to a specific merchant, like ShopSafe was. They appear to be testing this, but "...a VC# you create for use Merchant A should work at Merchant A, but may or may not work at Merchant B." So in my opinion, this does not really protect me very much. In fact, since there are no limits on the merchants and you cannot limit the maximum amount nor set a short expiration date, it may make you more vulnerable to fraud. If someone steals a virtual number from a company you gave it to, they can use it just as if they stole a card from your wallet. The only reasonable thing you can really do is delete the virtual number, but that assumes you know it was stolen. We usually dont find out about that until long long after it happens.
In fairness, unlike other reviews, I will say that I had no problems using my phone number to validate (via text messages) and get this set up. Setup worked just fine.
I am thinking carefully, because I really want a ShopSafe alternative, but this credit card will probably go back.
608 reviews
- Rated 1 out of 5by jtk608, 3 days agoWhen it works, it is great. But it hardly ever works for me. I can't even login to get it working now which is unfortunate. It has been like this for months. I have disabled all ad blocks and anti-tracking options and it still doesn't work. Simply closes the pop up right away.
- Rated 1 out of 5by eeedge, 13 days agoThe virtual card works fine with Chrome but doesn't with Firefox.
- Rated 5 out of 5by Firefox user 17738754, 14 days ago
- Rated 1 out of 5by Firefox user 17987614, 15 days agoThis extension is getting worse by the day. For the last year it rarely worked on weekends and for the last few months it worked maybe 50% of the time. It hasn't worked now for the last 4 days. I uninstalled and reinstalled the extension today and it froze on the website and wouldn't close. I had to clost the website and reopen it to make a payment. Needless to say I used Paypal which has never ever failed. Very unhappy with FF. Everyone is pushing Chrome. I've been with FF from it's inception but I am running out of patience.
- Rated 5 out of 5by Firefox user 18355763, 22 days ago
- Rated 5 out of 5by Firefox user 17996833, a month ago
- Rated 5 out of 5by Todd Poe, a month ago
- Rated 5 out of 5by Firefox user 18302025, 2 months ago
- Rated 3 out of 5by User862945, 2 months agoIt's very useful when it works. However it doesn't work 40% of the time. Sometimes it opens right when you need it, sometimes it won't open when you click it, and sometimes it just hangs at a loading screen. Very frustrating
- Rated 2 out of 5by Firefox user 17974228, 2 months ago
- Rated 4 out of 5by caj04ever, 2 months ago
- Rated 2 out of 5by octylFractal, 2 months agoIncreases CPU usage on some sites when moving the page, and has issues with login flows. Other than that, works well.
- Rated 5 out of 5by Firefox user 17193117, 3 months agoThis add-on just keeps getting better! It understands web pages faster and makes the whole process seamless and did I say FAST?!! Thanks for the great peace of mind, ENO!
- Rated 2 out of 5by ttnuagmada, 3 months agoWhile I like it when it works, it doesn't work half the time. It's had the exact same issues for years. Sometimes it will just sit there like it's signing in, only it never does. Other times it will ask you to login, and then the login box pops up and immediately disappears. I've witnessed these same issues on more than one computer/browser.
- Rated 1 out of 5by Jason R, 3 months agoThis extension is extremely buggy.
If it gets stuck in a login/error loop, you can open a new tab and log into the captial one website. then re-open this extension and it'll work.
Aside for the login/something went wrong error, it absolutely kills memory usage. Specifically when visiting a site like lowes.com. It maxed out my memory usage and started to freeze firefox. Initially I thought the latest firefox update was the problem. Nope, as soon as I disabled this extension I saw my memory usage drop like a stone. - Rated 5 out of 5by tutkry, 3 months ago
- Rated 5 out of 5by Firefox user 18257403, 3 months ago
- Rated 1 out of 5by doorpop, 3 months agoJust doesn't work - tries to login and either the login screen disappears or get a message saying "Something went wrong"
- Rated 3 out of 5by Firefox user 18067487, 3 months ago
- Rated 1 out of 5by Firefox user 18180989, 4 months agoDoesn't work, calling tech support didn't help.
- Rated 4 out of 5by Firefox user 18217560, 4 months ago
- Rated 1 out of 5by Rovonda, 4 months ago
- Rated 5 out of 5by Eno Capital one, 5 months ago
- Rated 1 out of 5by Canoli, 5 months agoIt rarely works on Firefox and many site on Chrome glitch out when it opens. I love virtual cards and I hope they fix it!