Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password
101 reviews
- Rated 3 out of 5by Ats, 2 years agoOn Kubuntu 1Password Firefox extension doesn't unlock when native 1Password application (installed via apt) is unlocked. Maybe related to KDE, as it works with plain Ubuntu?
Developer response
posted 2 years agoThanks for leaving us a review! It's possible there might be something going on with your install of Kubuntu that's preventing the 1Password Extension from talking to the desktop app. If you'd send us a message at support+linux@1password.com we'd be happy to take a closer look at this with you. - Rated 3 out of 5by wheatwacker, 2 years agoThe product has been great for months. A recent update of either the plugin or the desktop app broke a couple things. I suspect it's an issue with an update to the browser plugin, as the hover fonts for the plugin are now different. 1) I can no longer use macos fingerprint to unlock the browser instance, despite desktop instance being unlocked. 2) Browser instance takes a very long time to exit its initialization routine. This happens both when the browser vault is locked and unlocked. And when the desktop vault is locked and unlocked. It was instant before, now I see the spinning grey/black circle for several seconds. Mac has no performance issues with other applications. (M1 Max with low/no load.) 3) The desktop instance periodically steals window focus, typically after interacting with the browser.
Developer response
posted 2 years agoThanks for taking the time to leave us a review and let us know your experience with 1Password! Some of the behavior you've described isn't the sort of experience we expect, and if you'd reach out to us at support+x@1password.com we'd be happy to help get things working properly for you. - Rated 3 out of 5by Roger Oakes, 2 years agoThis add-on installed just fine on my laptop running Ubuntu, but won't install on my Android phone. ???
Developer response
posted 2 years agoThanks for leaving us a review! This seems like it would be best suited for our Support team.
If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Rated 3 out of 5by Firefox user 17764458, 2 years ago
- Rated 3 out of 5by chtrom, 2 years agoAn older version of this add-on was much faster. This version takes longer to launch and stops the loading of a page while it does launch. The result is that you can't enter the password to unlock the vault while the page you want to log in to loads in the background - something that I did all the time in the older version.
Developer response
posted 2 years agoThanks for taking the time to leave us a review. We're sorry to hear you're not enjoying 1Password 8, and we appreciate you sharing your feedback with us. If you reach out to our team at support@1password.com, we'd be happy to work with you and answer any questions or concerns you have. - Rated 3 out of 5by Firefox user 14621778, 2 years agoIt's functional and there are a lot of things to like, but the UI is terrible right now. Trying to import from lastpass csv and it fails. Importing directly with my credentials creates a separate "Imported ___" vaults with incomplete portions from notes and websites with weird URL's. Trying to get 1P to add a website sometimes won't let me do it unless I leave the last character off my password, then the "add to 1pass" options pops up and i then have to manually add the last character before saving the new login. Overall just doesn't work nearly as well as it's counterparts.
Developer response
posted 2 years agoWe’re sorry to hear you had a rocky start with using 1Password 8. If you could reach out to our team at support@1password.com, we'd be happy to work with you to resolve the issues you're experiencing. - Rated 3 out of 5by Firefox user 17755722, 2 years agoTouch ID for FF on MacOS quit working at latest update to extension. This is 2023, and problem has been reported back to 2021 and in 2022. Can chase your tail in circle, turning things on and off and rebooting. This is an ongoing unfixed problem for 1Password, which says something not about stupid users, but about company competency and intent.
Developer response
posted 2 years agoThanks for taking the time to leave us a review! This should be resolved in the latest version of 1Password 8 for Mac, so please make sure to check for any available updates. - Rated 3 out of 5by Marilyn, 2 years ago
- Rated 3 out of 5by Firefox user 17105196, 2 years agoI liked it better when the 1Password icon would show up and I could simply click. Now, I must copy and paste my password.
Developer response
posted 2 years agoThanks for leaving us a review. We're sorry for the trouble, as this definitely isn't the behavior we expect.
If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Rated 3 out of 5by Firefox user 17684234, 2 years ago
- Rated 3 out of 5by Firefox user 17652717, 2 years agoI like using One Password for my password creation/storage however my browser in Firefox and every time Firefox installs an upgrade I am unable to open One Password. As a result, I can't open any of the websites whose passwords have been generated by One Password. I haven't been able to find a fix for this issue so am locked out of many of these websites.
Developer response
posted 2 years agoHey there! We're sorry for the trouble. If you completely close and re-open your browser after an upgrade as been installed, this should get things back into working order. If not, send us an email at support@1password.com and we'd be happy to get to the bottom of things with you. - Rated 3 out of 5by Julian Borg-Barthet, 2 years ago
- Rated 3 out of 5by Firefox user 17598660, 2 years agoI like 1password, and this iteration removes one button click to get to a password and makes it easier to edit or add logins from the extension. But, it asks you to save nearly every field to 1Password which is infuriating UI experience as it covers adjacent fields.
Developer response
posted 2 years agoHey there!
If you send us an email at support@1password.com, our team would love to hear more about the things you had trouble with or didn't find quite right. - Rated 3 out of 5by Jasha, 2 years agoThe latest major release is a mess. The plugin tries on way too many input fields to suggest 1Password entries. For example, on the site of a railway company, it wants to complete the input fields for departure and destination stations.
Using the browser's autosuggested values for previously entered values are inaccessible with the keyboard because it prefers to go through the items in 1Password even when I don't need to enter my credentials or payment details. Combined with the urge to pop up in completely irrelevant input fields, it wants me to go back to the previous version.
Ironically it did not see the password fields in the sign up form to create a Firefox account to write this review.Developer response
posted 2 years agoThanks for leaving us a review. This seems like it would be best suited for our Support team. If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Rated 3 out of 5by Firefox user 13579645, 2 years agoDoesn't work ability to use suggested strong password, I see the tooltip with a password, but I can't click on it. Very disappointed.
Developer response
posted 2 years agoHey there! We’re sorry to hear you had a rocky start with using 1Password in Firefox.
If you could reach out to our team at support@1password.com, we'd be happy to work with you to resolve the issues you're experiencing. - Rated 3 out of 5by Firefox user 17544964, 2 years ago
- Rated 3 out of 5by Firefox user 17387489, 2 years ago
- Rated 3 out of 5by Firefox user 17510979, 2 years ago
- Rated 3 out of 5by Firefox user 12155248, 2 years ago
- Rated 3 out of 5by RC62, 3 years ago
- Rated 3 out of 5by Ed Kelly, 3 years ago
- Rated 3 out of 5by ENiGMaster, 3 years agoNot working.
However, reinstalling it will establish the connection to the desktop app.Developer response
posted 3 years agoHi there,
Thank you for your review.
It sounds like things might not be working as they should be. Could you possibly drop an email to to support+x@1password.com with the details and our team will be able to assist.
Looking forward to hearing from you :) - Rated 3 out of 5by Firefox user 17370677, 3 years agoCommand Period cannot be used to unlock the session on Firefox (as it is a Firefox shortcut already).
It would be preferable to just tell the user to restart 1password because it's stuck...Developer response
posted 3 years agoHi there,
I’m sorry to hear you are having trouble unlocking 1Password with the keyboard shortcut. You can amend the shortcut but right clicking on your browser toolbar > choose Settings > Scroll down to shortcuts
If you are still having trouble please drop an email to support@1Password.com where are team will be able to help you.
Thank you for using 1Password :) - Rated 3 out of 5by Firefox user 17250176, 3 years agoRunning the Firefox extension on an M1 Mac Mini and Firefox is slow to close with the 1Password extension enabled.
Developer response
posted 3 years agoHey there,
Thank you for your review.
We are sorry to hear you have been experiencing issues, it definitely sounds like something isn’t quite right. Please drop us an email to support@1password.com so we can further investigate and get things working as they should be.
Looking forward to hearing from you. - Rated 3 out of 5by Firefox user 17193344, 3 years ago