Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password
141 reviews
- Rated 4 out of 5by James, 2 years ago
- Rated 4 out of 5by Rose Rosenthal, 2 years ago
- Rated 4 out of 5by birb, 2 years ago
- Rated 4 out of 5by Lee Parker, 2 years ago
- Rated 4 out of 5by RoeJiggs, 2 years ago
Developer response
posted 2 years agoHey Simon,
Thanks for the review.
I’d be interested to find out more about the trouble you are having using 1Password with your azerty keyboard.
Please send us an email to support+x@1password.com where our team can help get to the bottom of things.
Looking forward to hearing from you :)- Rated 4 out of 5by Firefox user 12878618, 2 years ago
- Rated 4 out of 5by Firefox user 15154966, 2 years agoThe principle of 1 password is great. However, i find it difficult to get my relatives to use it because of the severe learning slope. The differences between the apps on various platforms make explanations difficult, and the differences between app and extensions is practically impossible to explain. Most relatives use their own local app of 1Password (6, 5 or even 4)...and migrating to the newer version is too much of an effort. People don't have enough time to spend 30-45 minutes to learn the new version, get confused because they are accustomed to the old version and things are different, and give up, trash the new version and go back to what they are accustomed to. (BTW the same reaction explains the persistence of older MS Windows OS.)
Developer response
posted 2 years agoHi there,
Thank you for your review.
We would love to help your relatives out so you can all enjoy 1Password and all of its great features!
Please drop an email to support@1Password.com and our team can provide a helping hand :) - Rated 4 out of 5by Firefox user 17151593, 2 years ago
- Rated 4 out of 5by roman, 2 years agoIt's become increasingly frustrating to use this extension in the browser. Anytime I need to autocomplete a password form it just shows the "Loading..." screen. Given you wait long enough (approx. 10 seconds) it finally shows the "Enter your password" field, but unfortunately this happens any time I interact with the extension. It is a lot faster to have the desktop app installed and just manually copy-paste credentials. What's the point of the browser extension at this point?
Edit: I've changed my review to 4 stars (from 1). It works as before when the 1Password app integration is disabled. I right clicked on the 1Password icon in the browser toolbar, selected "Settings" and turned off "Integrate with 1Password app". It's as good as new again. Surely, it shouldn't require end-user digging around in settings to make a paid product work out of the box?Developer response
posted 2 years agoHi Roman,
I’m so sorry to hear you’re experiencing issues with the extension. Does the issue persist even after you restart the computer?
If so, please email us all the details to support+x@1password.com and we’ll help you get things up and running again as soon as possible.
Looking forward to hearing from you. - Rated 4 out of 5by mentaldiet, 2 years agoHelp is quick and easy. Some times it is to complex to understand. Follow up is great. The more it does each new edition, the further I get lost.
Developer response
posted 2 years agoHey there,
Thank you for your kind review.
We’d love to help you get around with your 1Password and guide you through everything!
The best place to start is here: https://support.1password.com/getting-started-browser/
In addition,our great support team are ready to help you out! Please email us to support@1password.com with any and all questions you have and our team will guide you through it all! - Rated 4 out of 5by John Olson, 2 years ago
- Rated 4 out of 5by Firefox user 13845242, 2 years ago
- Rated 4 out of 5by Ax45, 2 years ago
- Rated 4 out of 5by Firefox user 16894705, 2 years agoIt's great! Tho one bummer is that the extension is a huge memory hog on my computer. Devs, I challenge you to get it down to 40MB!
- Rated 4 out of 5by Firefox user 16722884, 2 years ago
- Rated 4 out of 5by hadrien, 3 years ago~Why was the touchid feature removed?~
EDIT: if touchid feature does not work, rebooting the OS fixes it.Developer response
posted 2 years agoHey hadrien,
The Touch ID feature was not removed. If Touch ID is not working, it means there’s a communication problem between your extension and the 1Password desktop app on your computer.
If a restart to the computer does not resolve the issue, please email us all the details to support+x@1password.com so we can troubleshoot this with you :) - Rated 4 out of 5by Firefox user 12559872, 3 years ago
- Rated 4 out of 5by Firefox user 13597181, 3 years agousing it for years now and was satiesfied all the time. Only downsight now is that since the one update the extension now opens the 1password app instead of unlocking the browser addon. This takes a few seconds and sometimes stucks. Not a game breaker but still somewhat annoying. Still 4 stars for great Tool which is worth it's money!
Developer response
posted 3 years agoHey there,
Integrating the extension with the desktop app has some great advantages, such as being able to unlock with the computer’s biometrics or Windows Hello, as well as keeping the extension unlocked even if you quit the browser.
If you’d like to revert that change and go back to a standalone extension without integrating to the desktop app, you can do so from the extension’s settings page:
Right-click the 1Password extension icon in your browser’s toolbar -> Settings -> Turn off the “Integrate with 1Password app” option there.
That’ll provide you with the same experience you had before we introduced the integration :) - Rated 4 out of 5by jvb, 3 years agoThe 1Password extension's icon used to appear in my Bookmarks bar; now it's only in my menu bar. Why?
Developer response
posted 3 years agoHey jvb,
You can put the icon back in its place by following the steps here: https://support.1password.com/missing-browser-button/#firefox
Feel free to email us if you require further assistance with this at support+x@1password.com - Rated 4 out of 5by Richard Huggins, 3 years ago
- Rated 4 out of 5by Firefox user 16931407, 3 years ago
- Rated 4 out of 5by jtbogus, 3 years ago
- Rated 4 out of 5by Firefox user 16097217, 3 years ago
- Rated 4 out of 5by ThomBombadil, 3 years ago