Reviews for Proton VPN: Fast & Secure
Proton VPN: Fast & Secure by Proton, Proton Team
Response by Proton Team
Developer response
posted 2 months agoSorry to hear that. Proton VPN is currently officially supported on the latest stable versions of Debian, Ubuntu, and Fedora, using GNOME desktop environment. Moreover, the browser extension itself, it's not optimized for mobile devices at the moment. Nonetheless, we've passed on your feedback to the team for future improvements.
382 reviews
- Rated 5 out of 5by Firefox user 16884927, 2 days ago
- Rated 1 out of 5by SiriuslyDaniel, 3 days agolove proton but this is for paid only. It chooses fastest for you or you have to pay. It wouldn't even load or accept it for me to even try.
My free fastest is in Netherlands and I'm in USA.
So I guess I have to pay or it needs updated?Developer response
posted 15 hours agoThe default auto-connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to switch to another randomly allocated server by disconnecting and reconnecting again, or you can upgrade your plan to connect to a specific server of your choice. - Rated 5 out of 5by IG, 4 days agoSono un cliente pagante. Installato e fatto funzionare su varie macchine sempre come add on di Firefox senza alcun problema. L'unica cosa che succede di tanto in tanto e' che gli IP che usa sono stati messi in black list precedentemente, e quindi devi collegarti su altro Paese e riaccedere al sito.
- Rated 1 out of 5by Izzyy, 4 days ago
- Rated 1 out of 5by Firefox user 18885312, 5 days agoCannot access extension on 115.21.0 ESR no options to do anything with application.
Developer response
posted 15 hours agoSorry to hear that. Could you describe the issue further? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please reach out to us using the 'Contact us' option with more details about the issue so we can help. - Rated 4 out of 5by charlie, 9 days ago
- Rated 1 out of 5by gdldqgf, 10 days ago
- Rated 5 out of 5by yongping, 11 days ago
- Rated 5 out of 5by Firefox user 13189699, 17 days ago
- Rated 5 out of 5by 小虫爱钻洞, 18 days ago
- Rated 4 out of 5by Firefox user 11365336, 21 days ago
- Rated 1 out of 5by Firefox user 18857006, 21 days agopaying customer here. I constantly have to re-sign in again and again, this happens every few days. no other extensions active.
the worst is that sometimes I don't realize i'm not connected. other times i have to restart the browser to let me connect to the internet.
used a competitor before, for a year, none of these problems.Developer response
posted 21 days agoSorry to hear that. Could you describe the issues further? Are you getting automatically logged out of the extension? What are the specific steps you're taking that lead to the behavior? Are you receiving any error messages?
Furthermore, what version of your browser and the Proton VPN extension do you currently have installed? Are you using any other extensions for privacy/security purposes? Please contact us at protonvpn.com/support/contact with more details so we can assist you further. - Rated 2 out of 5by Firefox user 14398247, 22 days agoIt worked...once. One time. Since then it has done nothing but block all connections in Firefox, while other browsers work flawlessly with the same sites at the same time.
Disconnecting and reconnecting accomplishes nothing. I can't use this.Developer response
posted 21 days agoThat doesn't sound right. Could you share more details about the issue? Are you experiencing it with all websites or only specific ones? Are you receiving any error messages? What version of your browser and the Proton VPN browser extension do you have installed exactly? Please contact us at protonvpn.com/support/contact with more details so we can help you troubleshoot. - Rated 5 out of 5by Hexenbiest, 22 days ago
- Rated 1 out of 5by Alex Mirnov, 24 days agoЯкщо ви зареєструєтесь на їхньому сайті, вам на пошту буде приходити спам-розвод, де будуть казати, наче у вас троян і у вас вкрали інформацію. Це типовий розводняк, але те, що цим займається ця компанія - неприємно. Перевірити мої слова легко, зареєструйтеся з особливим нікнеймом чи новою поштою де ніде не світили, і через декілька місяці ви побачити подібні листи. Не рекомендую використовувати будь яку програму\розширення, бо я сумніваюся, що лише спамом вони обходяться.
Developer response
posted 21 days agoThis is simply false. All Proton apps are open source and have been independently audited and verified by third-party experts. Anyone can see and verify that our apps do what we claim. With that in mind, Proton is completely trustworthy and has nothing to do with any of the issues you've mentioned.
Nonetheless, if you have any additional details to share regarding the matter, feel free to contact us at proton.me/support/contact. We'd be happy to address any concerns you may have. - Rated 5 out of 5by Vanessa, 24 days ago
- Rated 5 out of 5by Lega, a month ago
- Rated 5 out of 5by dexter, a month ago
- Rated 1 out of 5by tttt, a month ago
- Rated 1 out of 5by Amit Baum, a month agoProton Free plan is only for 308 servers in 6 countries, probably not the country that you need.
Should appear much before I install this extension and try to signup for free.Developer response
posted 25 days agoThe default auto-connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users.
That said, you still have the option to switch to another randomly allocated server, or you can upgrade to connect to a specific server. - Rated 5 out of 5by Vladislav, a month ago
- Rated 5 out of 5by Mr. Display Name, a month agoI like it. I do see a lot of 1 star reviews where people say they are annoyed it's not free. That seems unfair criticism. Potentially Proton is misleading people into thinking it's free. That is unfair. But overall, I've had a good experience with Proton VPN. Suits my needs for a global VPN.
- Rated 5 out of 5by copato, a month ago
- Rated 5 out of 5by elitesustenance, a month ago
- Rated 5 out of 5by Firefox user 15173889, a month ago