Reviews for Proton VPN: Fast & Secure
Proton VPN: Fast & Secure by Proton
Review by Firefox user 18542283
Rated 1 out of 5
by Firefox user 18542283, a month agoRequires a sign-in on a page that is inaccessible without a VPN. You literally need a VPN to use this VPN.
Also glitches out and asks me to update right after the installation, with no updtae available.
Also glitches out and asks me to update right after the installation, with no updtae available.
Developer response
posted a month agoHello,
I'm sorry to hear. We are rather limited by the browser capabilities. If the ISP or country you're browsing from is blocking our domain, we cannot establish to connection to it in the first place.
I suspect the update issue is also related to some sort of firewall. If you contact contact@protonvpn.com or support@protonvpn.zendesk.com and provide the version of the browser extension you're using, from where you got it and the country/ISP you're from, we can try to find ways to circumvent it.
A screenshot of the prompt you get and HAR export of the browser extension network traffic may also help to find out if you can provide it also.
Please note that Proton also has a client that you can install on your device wich is more efficient in countries with anti-VPN filtering rules.
I'm sorry to hear. We are rather limited by the browser capabilities. If the ISP or country you're browsing from is blocking our domain, we cannot establish to connection to it in the first place.
I suspect the update issue is also related to some sort of firewall. If you contact contact@protonvpn.com or support@protonvpn.zendesk.com and provide the version of the browser extension you're using, from where you got it and the country/ISP you're from, we can try to find ways to circumvent it.
A screenshot of the prompt you get and HAR export of the browser extension network traffic may also help to find out if you can provide it also.
Please note that Proton also has a client that you can install on your device wich is more efficient in countries with anti-VPN filtering rules.
290 reviews
- Rated 1 out of 5by Firefox user 18034633, a day ago
- Rated 1 out of 5by patrick, a day agoProton VPN a fonctionné quelques semaines, mais depuis assez longtemps maintenant (trop longtemps) il plante sur "En attente d'un serveur disponible" et peut rester ainsi des heures. ce 'truc' ne fonctionne pas.
Developer response
posted a day agoBonjour, pouvez-vous confirmer que vous utilisez l'add-on pour Firefox (car celle-ci ne contient pas de texte "En attente d'un serveur disponible"). Pourrait-il s'agir d'un problème avec la version desktop ?
Dans tous les cas, je vous encourage à vous rendre sur protonvpn.com/support-form pour que le service client puisse analyser le problème et comprendre pourquoi la connexion ne fonctionne pas sur votre appareil. - Rated 5 out of 5by dost teklif, 4 days ago
- Rated 1 out of 5by Badaboom, 7 days ago
- Rated 5 out of 5by markwasilwa, 13 days ago
- Rated 1 out of 5by R3D_S3C, 14 days agoI've used Proton VPN for a long time and I've never encountered a bigger pile of hot garbage, than this ridiculous extension. Works when and IF it wants to. More headache than protection.
- Rated 1 out of 5by Firefox user 18646887, 15 days agoНе дает зарегистрироваться на российскую почту. Не работает в России.
Developer response
posted 15 days agoHello,
I would recommend to download the desktop application instead in such case, you can do it from GitHub which hopefully shouldn't be geo-blocked:
Windows: github.com/ProtonVPN/win-app/releases
macOS: github.com/ProtonVPN/ios-mac-app/releases
Linux: should be available via apt, yum, etc. - Rated 1 out of 5by Firefox user 18645604, 16 days agoскачайте дополнение, чтоб начать пользоваться нужно зайти на сайт.. который БЛОКИРОВАН без vpn. Умора... и 1 звезда (((
Developer response
posted 15 days agoHello,
I would recommend to download the desktop application instead in such case, you can do it from GitHub which hopefully shouldn't be geo-blocked:
Windows: github.com/ProtonVPN/win-app/releases
macOS: github.com/ProtonVPN/ios-mac-app/releases
Linux: should be available via apt, yum, etc. - Rated 2 out of 5by k4mmi, 17 days ago
- Rated 5 out of 5by Firefox user 15712883, 19 days ago
- Rated 5 out of 5by QSBraWQ, 20 days agoThis is the rating I would give if it worked. I am in russia, and this thing requires a website sign-in, which is region blocked. (or firewalled or whatever). So it's a vpn that you can't acess without a vpn. I could get this on mobile though, I don't know why it doesn't allow to do so on pc, but on mobile this thing is awesome. But mannnnn, please fix this for russia, and make a sign in an app thing, like on mobile, or something. It's such a shame that it works so good, but only in parts.
Developer response
posted 17 days agoHello,
I would recommend to download the desktop application instead in such case, you can do it from GitHub which hopefully shouldn't be geo-blocked:
Windows: github.com/ProtonVPN/win-app/releases
macOS: github.com/ProtonVPN/ios-mac-app/releases
Linux: should be available via apt, yum, etc. - Rated 5 out of 5by Teru, 22 days agoIn my view, it would be beneficial to rename this extension as Proton Proxy to prevent any misconceptions about its effectiveness compared to the Proton VPN app.
- Rated 5 out of 5by Sandakan, 23 days ago
- Rated 1 out of 5by shade, 23 days ago
- Rated 1 out of 5by Firefox user 13558368, 25 days ago
- Rated 4 out of 5by 02081948, a month ago
- Rated 5 out of 5by Naceira, a month ago