Reviews for Rakuten: Get Cashback For Shopping
Rakuten: Get Cashback For Shopping by Rakuten
Review by Insevin7
Rated 3 out of 5
by Insevin7, 4 years agoI don't want popups with this app. I just need my cashback to work despite adblockers. The popups from Rakuten are very disruptive and should be able to be turned off.
Response to the dev response: You make it sound like I am complaining about a problem or don't understand something. I don't need help. I am against a feature of your addon that "reminds" me to shop at websites while browsing. I don't need any popup originating out of your addon. I only use the addon to counteract my adblockers so you can track my shopping without interruption. The undesired bloat from the popups is what my feedback is aimed at. The adblocker I use does not have filter lists but performs better than others out there, so that is something I cannot and won't change.
Response to the dev response: You make it sound like I am complaining about a problem or don't understand something. I don't need help. I am against a feature of your addon that "reminds" me to shop at websites while browsing. I don't need any popup originating out of your addon. I only use the addon to counteract my adblockers so you can track my shopping without interruption. The undesired bloat from the popups is what my feedback is aimed at. The adblocker I use does not have filter lists but performs better than others out there, so that is something I cannot and won't change.
Developer response
posted 4 years agoOur team can help you adjust your adblocker's settings to allow our services to work, while keeping your adblocker active elsewhere. Please reach out to us at memberservices@rakuten.com. We are here to help!
903 reviews
- Rated 1 out of 5by Firefox user 19585460, 6 days agoIt doesn't work on Firefox. I can only use Chrome
Developer response
posted 4 days agoYou can get our extension back up and running by uninstalling it from your copy of Firefox (if installed). Then, you can download our Rakuten Browser Extension from our website, Rakuten.com, or through Firefox Browser Add-Ons page. If you have any more questions or encounter any more issues, don’t hesitate to reach out to us at socialhelp@rakuten.com - Rated 5 out of 5by Arib, 25 days ago
- Rated 5 out of 5by Firefox user 19006624, 5 months ago
- Rated 5 out of 5by Ann, 5 months ago
- Rated 1 out of 5by Firefox user 19026091, 6 months agoThis used to be awesome. For the past year after I click on the cash back icon and confirm, NOTHING. I've literally lost hundreds of dollars since this app doesn't work. I've been promised money back, I click on what needs to be done, it's confirmed and NOTHING. It's a scam.
Developer response
posted 6 months agoIf you see you are making Shopping Trips and our extension is activating, then it may be some internet traffic filtering service or VPN is active or an issue with the merchant recognizing the order as eligible for Cash Back through us. This may be why your eligible orders aren't reporting. Please reach out to our team at socialhelp@rakuten.com so we can dig into this for you. - Rated 5 out of 5by Firefox user 16761587, 6 months ago
- Rated 5 out of 5by mbgoss, 6 months ago
- Rated 5 out of 5by Kevin, 6 months ago
- Rated 1 out of 5by Firefox user 16471973, 6 months agoIt said 20%. I used this as opposed to a promo with another website for vitamins. I got zilch. Nothing whatsoever after it popped up showing me 20%. Completed order.
Developer response
posted 6 months agoOh no! We always want our Members to receive the Cash Back from their eligible purchases! Please reach out to our team at socialhelp@rakuten.com so we can help you out. - Rated 5 out of 5by Firefox user 17377984, 6 months ago
- Rated 5 out of 5by carrie, 7 months ago
- Rated 5 out of 5by Firefox user 18971339, 7 months ago
Developer response
posted 7 months agoIt sounds like our extension might not be pinned to the toolbar. Click the "puzzle piece" icon, then click "Pin to toolbar", to get our extension pinned back to your browser.- Rated 4 out of 5by Firefox user 17059814, 8 months ago
- Rated 5 out of 5by KBlack69Z, 8 months ago
- Rated 5 out of 5by Firefox user 15687146, 8 months ago
- Rated 5 out of 5by Firefox user 18903820, 8 months ago
- Rated 1 out of 5by Firefox user 18849742, 8 months ago
- Rated 5 out of 5by Firefox user 18896728, 8 months ago
- Rated 4 out of 5by Firefox user 18175085, 8 months ago
- Rated 5 out of 5by Firefox user 18859324, 8 months ago
- Rated 5 out of 5by Firefox user 18872538, 9 months ago
- Rated 5 out of 5by Firefox user 18868426, 9 months ago
Developer response
posted 9 months agoThank you! We're all about giving our Members the best Cash Back offers and deals out there. Happy Shopping!- Rated 4 out of 5by Kelvin, 9 months ago