Last updated: May 4, 2020
Please note that our Services are not intended for users under the age of 18.
In order to access our Services via the extension, you have to enter your email address and password. Without this data we would be unable to provide you with access to Surfshark application. The extension communicates with Surfshark application to enable you to control the application from your browser. For example, the extension allows you to indicate that you would like to disconnect from the VPN or connect to a specific server location.
Our general strict no-logs policy applies to the use of this extension as well. None of the above described communications from the extension to our application are logged. We can ensure such policy as we are based in the British Virgin Islands, which does not require data storage or reporting, and processes related to provision of our Services are automated.
Rest assured that with regards to our extension we do not share your data with anyone. However, if we were transferring personal data, we would be using appropriate safeguards.
In general we keep information about you only as required by law or as long as necessary for legitimate and essential business purposes, such as fulfilling an order, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes. We keep such data for as long as you use Surfshark and no more than 2 years after you stop.
If you would like to edit your information or permanently delete your account, or if you have any questions, you can reach out to us at firstname.lastname@example.org.
Please also email us if you are from the European Economic Area or California, and would like to exercise your other data protection rights, such as receiving a copy of your personal data. You could get in touch with the applicable authorities regarding our processing of your personal data as well. However, we believe that together we can solve any issues that may arise, so we would be very grateful, if you contact us first.
Keep in mind that we can update this Policy in the future (this may be in relation to changes in the law, best practice or changes in our services); thus, please check here regularly.