29 reviews
- Rated 3 out of 5by Firefox user 18763743, 3 months agoIt used to work like a charm, but a few days ago the emote button suddenly disappeared every time I clicked on it. I can still see others using them in chat but I can no longer use them. No idea what caused it since I didn't change anything, it just happened over night and reinstalling just stopped the emote button from appearing at all.
Update: Can confirm what Shiro wrote, disabling the add-on "Ghostery" on Twitch lets the emote button work again as intended. However there was no conflict before, would be nice if they can work together again. - Rated 3 out of 5by Metropolox, 6 months agoAddon works right now, but 7tv emotes no longer show up in menu if you want to use 7tv emotes.
Developer response
posted 5 months agoThanks for the review. I believe we fixed this issue in the 7.6.9 release, but please reach out if you're still having issues. - Rated 3 out of 5by Firefox user 18098576, 7 months ago
Developer response
posted 7 months agoBetterTTV appears to be working normally in the latest version of Firefox. If you're still having issues, please reach out to our support team with more information and we'll be happy to assist you.- Rated 3 out of 5by Frozux, 9 months ago
- Rated 3 out of 5by Kwuasimoto, a year agoAfter upgrading my browser, and extensions to the latest versions I am experiencing the following issues:
1. When my twitch.tv tab is left open for a while, memory leaks, and or locked processes are causing all clickable actions to freeze and only refreshing the tab fixes the issue. This does not happen when I have BTTV disabled.
2. Emotes worked for about a week, refreshing does not fix them. Disabled 7TV to see if there was a conflict but that was not the case. My emotes no longer work with 7TV or BTTV. Which does push me towards this being a browser issue, but we have to keep in mind browser updates are optimized across millions of websites, they do not update things willy nilly. Even if its not a problem related to your app, allocating some man power to double check will not hurt.
*Performance tests on your app should be ran after every minor and major browser update.
3. This has been tested on both Chrome and Firefox. This for me, spells that its highly unlikely a browser issue.
* Update (12:22pm EST)
I completely wiped chrome (resetting all application cache etc), and its working on chrome now for about 5 mins. Will provide another update after about an hour if the actions freeze again.Developer response
posted a year agoThanks for the review. This issue was reported recently on our GitHub Issues and the conclusion the reporter came to was that this behavior happens even without BetterTTV installed. If you're still having trouble, I'd recommend reaching out to our team so we can provide you with instructions on how to obtain performance stats that might allow us to better understand the root cause for your device. - Rated 3 out of 5by Firefox user 16380171, a year agoNo longer swaps to Live tab on twitch. Randomly stopped working a week ago or so?
Developer response
posted a year agoThanks for the review. This issue should be fixed as of version 7.5.11 and newer. If you're still having issues, please let us know! - Rated 3 out of 5by Firefox user 14678045, 2 years agoIsn't preventing animated emotes from animating unless moused over, like it used to reliably do.
I do have the two boxes unchecked that should result in the animations being stopped.Developer response
posted a year agoThanks for the review. We're not able to reproduce this behavior, but if you're still having issues try disabling other Twitch extensions to see if that helps. Sometimes other extensions take over the chat and prevent BetterTTV from doing its thing. You can also reach out to our support team and we'd be happy to help test this with you. Developer response
posted a year agoThanks for the review. Settings are currently tied to the browser page storage, meaning that if your cookies or site data is cleared the settings are cleared too. If it happens often, usually reconfiguring Firefox to keep cookie data on browser close can fix this issue.- Rated 3 out of 5by RaaynML, 2 years ago
- Rated 3 out of 5by Naruto_rsa, 3 years ago
- Rated 3 out of 5by Firefox user 15626590, 3 years ago
- Rated 3 out of 5by wow cool, 3 years agothis isnt working for twitch anymore. this only works for yt now
Developer response
posted 3 years agoThanks for the review. We are not able to reproduce any issues with BetterTTV on Twitch after the latest version is installed. But if problems persist, please open a bug report over at https://github.com/night/betterttv/issues with some steps to reproduce the issue and we can take a closer look! - Rated 3 out of 5by Mike C., 3 years agoThe features are excellent, but sadly I keep losing my settings everytime on Firefox (macos)
- Rated 3 out of 5by skarezz, 3 years ago
- Rated 3 out of 5by Shakey, 3 years ago
- Rated 3 out of 5by Firefox user 17096142, 3 years ago
- Rated 3 out of 5by Firefox user 17021037, 3 years ago
- Rated 3 out of 5by dmxsuanez1971, 4 years ago
- Rated 3 out of 5by Firefox user 14990460, 4 years ago
- Rated 3 out of 5by DerTyp, 4 years ago
- Rated 3 out of 5by Aung Thu Hein, 4 years agoupdated: 9/17/2021 Why did the UI get moved and why did it become unsizeable? It's too small now and too crowded. :(
- Rated 3 out of 5by Firefox user 16204188, 5 years ago
- Rated 3 out of 5by Firefox user 16108711, 5 years ago
- Rated 3 out of 5by Fernando, 5 years ago