Hi, Please first try reinstalling. If you continue to experience an issue reach out to us at help@getadblock.com and include your debug information: https://help.getadblock.com/support/solutions/articles/6000087856-how-to-provide-your-debugging-information. --AdBlock Support

Hi, Please check to see if you are using the Firefox feature "Always use private browsing mode". You can read more about this feature under the heading "Can I set Firefox to always use Private Browsing?" in this article: https://support.mozilla.org/en-US/kb/private-browsing-use-firefox-without-history. If you disable the feature, AdBlock should work again. Please reach out to us at help@getadblock.com if you still need assistance. --AdBlock Support

Please make sure you are using AdBlock, not Adblock Plus (ABP). If you're seeing ads on YouTube, please see this article: https://help.getadblock.com/support/solutions/articles/6000109702. If the issue persists, please reach out to us at help@getadblock.com, let us know you were directed to our help desk via this post and be sure to include your debug data: https://help.getadblock.com/support/solutions/articles/6000087856. --AdBlock Support

Please make sure you are using AdBlock, not Adblock Plus (ABP). If you're seeing ads on YouTube, please see this article: https://help.getadblock.com/support/solutions/articles/6000109702. If the issue persists, please reach out to us at help@getadblock.com, let us know you were directed to our help desk via this post and be sure to include your debug data: https://help.getadblock.com/support/solutions/articles/6000087856. --AdBlock Support

Hi, We're sorry to hear you continued to see ads after installing AdBlock. It may be you needed to disable the Acceptable Ads filter list or make another simple adjustment which you can find in this article: https://help.getadblock.com/support/solutions/articles/6000061202. If you decide to try AdBlock again and need our help, contact us at help@getadblock.com (be sure to include your debug data: https://help.getadblock.com/support/solutions/articles/6000087856) and we will be happy to take a closer look. --AdBlock Support

Hi, Typically in these situations one of the filter lists creates the issue. To access the filter lists, click on the AdBlock icon in the browser toolbar > Options (gear symbol) > Filter Lists. To test this, you'll need to turn off each filter list one-by-one until you find the one creating the issue. After deselecting a filter list, make sure to reload the page to ensure it takes effect. Once you've determined the problematic filter list, please see this article: https://help.getadblock.com/support/solutions/articles/6000067137-how-can-i-contact-the-filter-list-authors-to-report-unblocked-ads-or-a-list-problem-. If this doesn't help, please reach out to us at help@getadblock.com and we'll be happy to assist you. --AdBlock Support

Veuillez nous contacter à help@getadblock.com afin que nous puissions vous aider à résoudre ce problème. --AdBlock Support

Hi, We'd love to take a closer look at your situation. Could you reach out to us at help@getadblock.com and provide your debug information? Here are steps to access it: https://help.getadblock.com/support/solutions/articles/6000087856. We look forward to hearing from you! --AdBlock Support

It's not clear the issue you are reporting. I you need assistance, please reach out to us at help@getadblock.com and we will be happy to help with any issue you are experiencing. --AdBlock Support

AdBlock is free software supported by donations from happy users. We populate our donation page twice a year, once in the spring and once in the fall, as a reminder to donate to AdBlock if you find the software beneficial. It also appears with each installation of AdBlock. There is no obligation to pay and you are welcome to close the tab by clicking the "x" at the top of the page if you've already donated or prefer not to donate. Reach out to us at help@getadblock.com with any questions! --AdBlock Support