مراجعات Surfshark VPN Extension
Surfshark VPN Extension Surfshark طوّرها
٢٦٣ مراجعة
- مقيّمة بِ ١ من ٥كتبها Alone, منذ ٣ أعوامЗаплатил кучу бабла за платный VPN что бы он работал хуже бесплатного Browsec. На первый взгляд все отлично, НО стоит поработать 5-10м и VPN просто отказывается что либо грузить, после чего и вовсе вылетает и долгое время не может подключиться к серверам.
رد المطور
نُشرت منذ ٣ أعوامПривет! Нам очень жаль, что вы столкнулись с трудностями при использовании Surfshark. Хотим сообщить, что наша служба поддержки работает круглосуточно — вы можете в любое время связаться с ней в онлайн-чате или по электронной почте: support@surfshark.com и получить помощь на своем языке. Наши специалисты с радостью ответят на все ваши вопросы! 🦈 - مقيّمة بِ ١ من ٥كتبها kuni, منذ ٣ أعوامIn my experience, it's a great VPN. However, it leaks my DNS and completely breaks webRTC support. (i.e. for google meet, discord), also it has a "proxy connection error" all the time.
رد المطور
نُشرت منذ ٣ أعوامHey! Sorry to hear that you experienced issues with the DNS leaks! I am sure our lovely customer success team can help you solve this right away. Could you reach out to them via live chat support or at support@surfshark.com? Thanks! رد المطور
نُشرت منذ ٣ أعوامHello there! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!- مقيّمة بِ ١ من ٥كتبها مستخدم فيرفكس 17338944, منذ ٣ أعوامDear Surfshark, when you disable the login and demand the customer download the latest version, include a link for each browser. The firefox one had no way of downloading!!! I won't waste more time on this BS. I'll get a refund. FIX THIS PLEASE!
رد المطور
نُشرت منذ ٣ أعوامHi there! Thank you for your feedback! Our Customer Support team will be happy to help you upgrade Surfshark! Could you reach out to them in a live chat or at support@surfshark.com? Thank you! - مقيّمة بِ ١ من ٥كتبها مستخدم فيرفكس 17318024, منذ ٣ أعوامSurfShark does not work with Firefox. When Surfshark is active it loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up and I have to disable it
رد المطور
نُشرت منذ ٣ أعوامHi there! I'm sorry to hear that your experience with Surfshark hasn't been the best due to no Internet connectivity caused. However, I'm sure that our friendly support team can help you out! Could you contact us at support@surfshark.com or via live chat? رد المطور
نُشرت منذ ٣ أعوامHello there! Thank you for your review! Surfshark is a paid service, however, we have plenty of features, which you can find on our website: https://surfshark.com/features- مقيّمة بِ ١ من ٥كتبها épsilon, منذ ٣ أعوام
- مقيّمة بِ ١ من ٥كتبها mc010323626, منذ ٣ أعوامTheir Windows and Android apps are fine but this Firefox extension is actual hot garbage. It loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up, disable it, and then the internet works fine again. They're going to reply to this asking me to contact their 24/7 support via Live Chat but surprise, I tried earlier and could not actually load it with this extension on. If anyone is considering a subscription and are comfortable with the apps, then fine but it's better to pretend the browser extension option doesn't exist.
رد المطور
نُشرت منذ ٣ أعوامHi there, thanks for the feedback regarding our Firefox browser extension! We'd indeed love to help you resolve this matter, therefore, could you please get in touch with our CS team via support@surfshark.com? Our agents will be more than happy to assist you! - مقيّمة بِ ١ من ٥كتبها مستخدم فيرفكس 5650341, منذ ٣ أعوامconfusing. You tell me I need an update and I am afraid I will mess something up. TOO many variables.
رد المطور
نُشرت منذ ٣ أعوامHello there! Thank you for your review, we are sorry that the process might seem troublesome, however, our customer support team would be more than happy to help you out, so you can continue enjoying our service. Could you perhaps contact us via email at support@surfshark.com or live chat? Thank you! - مقيّمة بِ ١ من ٥كتبها مستخدم فيرفكس 17262314, منذ ٣ أعوام
- مقيّمة بِ ١ من ٥كتبها مستخدم فيرفكس 17241791, منذ ٣ أعوام
- مقيّمة بِ ١ من ٥كتبها مستخدم فيرفكس 17237205, منذ ٣ أعوامUSER HOSTILE I'm canning it. Nothing in setup works as stated.
رد المطور
نُشرت منذ ٣ أعوامHello! Thank you for your review, and I'm sorry to hear about your experience. Could you please reach out to our friendly CS team via live chat or email at support@surfshark.com regarding your issues? Thanks! رد المطور
نُشرت منذ ٣ أعوامHi there! Thank you for your review. We'd like to sincerely apologize for the troubles you've encountered with our Firefox web browser extension! That said, perhaps you could get in touch with our Customer Success team via the live chat found on surfshark.com? Our agents would be more than happy to help you sort this out!- مقيّمة بِ ١ من ٥كتبها مستخدم فيرفكس 12594134, منذ ٣ أعوام
- مقيّمة بِ ١ من ٥كتبها مستخدم فيرفكس 16766017, منذ ٣ أعوام
- مقيّمة بِ ١ من ٥كتبها مستخدم فيرفكس 17186143, منذ ٣ أعوامCan't login most of the time. And if you manage to login, it kicks you out in the middle of the session (which is unacceptable for a VPN)
رد المطور
نُشرت منذ ٣ أعوامHey! We're very sorry to hear you're experiencing these issues. 😥 Currently we are experiencing issues with Proxy services. However, our VPN servers are working just fine so for now, we suggest using the VPN app instead of the Extension! Our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out. They'll be happy to help answer any questions you may have! - مقيّمة بِ ١ من ٥كتبها skeletondude, منذ ٣ أعوامi cant create an account and the website wont open to create my new account
رد المطور
نُشرت منذ ٣ أعوامHi there! I'm sure that our lovely agents can help you out with that! You can reach them via e-mail at support@surfshark.com or even join our live chats at the bottom of https://support.surfshark.com/hc/en-us! رد المطور
نُشرت منذ ٣ أعوامHi there! Could you perhaps reach out to our support agents via e-mail at support@surfshark.com? I'm sure they could take a closer look at your issue, and give you and tips and tricks as well! 😊- مقيّمة بِ ١ من ٥كتبها krish, منذ ٣ أعوام
- مقيّمة بِ ١ من ٥كتبها Kaloonie, منذ ٣ أعوام
- مقيّمة بِ ١ من ٥كتبها مستخدم فيرفكس 14201137, منذ ٣ أعوام
- مقيّمة بِ ١ من ٥كتبها jenna, منذ ٣ أعوام
- مقيّمة بِ ١ من ٥كتبها Andre, منذ ٣ أعوام
- مقيّمة بِ ١ من ٥كتبها مستخدم فيرفكس 17061356, منذ ٣ أعوام
- مقيّمة بِ ١ من ٥كتبها yous, منذ ٣ أعوامon te dis que c'est gratuit mais tu dois choisir un forfait pour t'inscrire.
رد المطور
نُشرت منذ ٣ أعوامHello! Our secure VPN service indeed requires you to purchase a subscription. In order to provide a secure and reliable VPN service, we have to invest a lot of resources into the VPN infrastructure, therefore, a free VPN solution is not available, at least at the moment. That said, all of our plans offer a 30-day money-back guarantee if you're not satisfied!