Wonderful product and great customer service. Rated 5 out of 5 stars
I have now been a Premium member for over a year, and the Mask Me services and customer service are well beyond even the better web-based services. Even before being a Premium member, I received patient and supportive assistance, even when they needed to deal with my own impatience after I was moving too fast for effective learning. I am the victim of identity theft, and one of the best sources of security for me has been the MaskMe services and the array of complementary services. I also subscribe to DeleteMe and DoNotTrackMe. Additionally, I was impressed when I was unexpectedly contacted to be interviewed as the MaskMe folks implemented a true customer satisfaction survey. Not just a short set of questions in a pop up at the end of some service, but an actual telephone interview which conformed to good qualitative research standards. My own work history includes organizational consultation, so I enjoy encountering quality work. I trust these folks.This review is for a previous version of the add-on (1.39.345.1-signed.1-signed). This user has a previous review of this add-on.