Puntuado con 1 de 5 estrellas

As the "Edit review" feature of addons.mozilla.org is not working correctly for me (it is simply ignoring my edits), I am sending my review again, this time reviewed :) to include answers to the developers' Community Manager (Rose). Also I have added some suggestion at the end.

Now this is THE BEST PART of the license ("Terms of Service", http://www.ghostery.com/terms), buried under a lot of advertising newspeak:

"You acknowledge that the Software will contact GHOSTERY and send limited information about the websites you visit to GHOSTERY's databases"

Self-contradiction, so to speak. There is NO WAY I will be using it. I'm currently uninstalling it from all of my browsers.

Ghostery, Rest In Peace :(

MOREOVER, the above comment has been removed from their website (http://news.ghostery.com), along with all the other comments from all the entries (some are still accessible via Google cache). The said comment has been on http://news.ghostery.com/post/391263876/release-of-version-2-0-3-and-ghosterys-new-home and while it is gone, as of today I can still access it via Goggle cache: http://209.85.129.132/search?q=cache:http://news.ghostery.com/post/391263876/release-of-version-2-0-3-and-ghosterys-new-home

There are some claims on their website, that they are correcting the mistake of messing up with the privacy policies, but the page http://www.ghostery.com/terms is still forced upon anyone trying to download Ghostery from addons.mozilla.org, and this page is completely different (!?!) from the page given in the link "View privacy policy"

Also giving the link to other page instead of giving the user the actual EULA to read leaves the impression that it can be changed over night, without anyone noticing.

Soooo... let me sum this all up:

1. The terms forced upon a user are giving the authors the right to SEND 'LIMITED INFORMATION' to them, WITHOUT ANY OBLIGATION for them TO INFORM the users about it.

2. The actual TERMS CAN BE CHANGED WITHOUT INFORMING ANYONE about it (because these terms are on a website outside of addons.mozilla.org).

3. THE AUTHORS of Ghostery HAVE recently REMOVED ALL THE NEGATIVE COMMENTS from their website.

4. THE USERS ARE still LEFT CONFUSED because of all the different terms, policies and licences scattered around.

CONGRATULATIONS, really - you alienate your own / potential users in every possible way, despite all your claims...

Update: I've added exact links to my earlier comment on the Ghostery's website - this is to address Rose's claim that "Ghostery's Website in its present iteration, or in the past has no comment feature.". Well, you're clearly wrong there. This is to support my point 3. Points 1, 2 and 4 still stand on their own, unfortunately.

More about point 1: it can be that the Ghostery is honest (and I don't rule this out) BUT the Terms Of Service are constructed in a way that still allows Ghostery to transmit any information for any purpose back to its central database. If Ghostery is not doing it (and doesn't need to do it), WHY don't include this in these terms (explaining a little more about exactly what will be transmitted and why)? In its current state, the said statement is too broad in its scope to be trusted (by me, at least).

Also, I have a suggestion there, for more paranoid users (and I assure you, only paranoid enough will ever use Ghostery), cannot they be allowed to download (and update regularly) the Ghostery's database to access it locally? This will allow Ghostery not to transmit any data without the user's consent and the situation will become much clearer this way.

Esta valoración es de una versión anterior del complemento (2.0.3). 

Before I even installed it Puntuado con 1 de 5 estrellas

Once I got to the off-site terms and started to read them, then the warning flags really started going off. It was like, "see who is watching you while compiling all of their work for them, just don't pay much attention while we do it."
Then I read the reviews and confirmed that I'm not paranoid. Though then again, as we say in my family,
-->"Paranoid people don't go to jail (or get conned, or hacked, or cheated, etc.)"

Esta valoración es de una versión anterior del complemento (2.0.3). 

Before I even installed it Puntuado con 1 de 5 estrellas

Once I got to the off-site terms and started to read them, then the warning flags really started going off. It was like, "see who is watching you while compiling all of their work for them, just don't pay much attention while we do it."
Then I read the reviews and confirmed that I'm not paranoid. Though then again, as we say in my family,
-->"Paranoid people don't go to jail (or get conned, or hacked, or cheated, etc.)"

Esta valoración es de una versión anterior del complemento (2.0.3). 

Puntuado con 1 de 5 estrellas

Now this is THE BEST PART of the license ("Terms of Service", http://www.ghostery.com/terms), buried under a lot of advertising newspeak:

"You acknowledge that the Software will contact GHOSTERY and send limited information about the websites you visit to GHOSTERY’s databases"

Self-contradiction, so to speak. There is NO WAY I will be using it. I'm currently uninstalling it from all of my browsers.

Ghostery, Rest In Peace :(

MOREOVER, the above comment has been removed from their website (http://news.ghostery.com), along with all the other comments from all the entries (some are still accessible via Google cache).

There are some claims on their website, that they are correcting the mistake of messing up with the privacy policies, but the page http://www.ghostery.com/terms is still forced upon anyone trying to download Ghostery from addons.mozilla.org, and this page is completely different (!?!) from the page given in the link "View privacy policy"

Also giving the link to other page instead of giving the user the actual EULA to read leaves the impression that it can be changed over night, without anyone noticing.

Soooo... let me sum this all up:

1. The terms forced upon a user are giving the authors the right to SEND 'LIMITED INFORMATION' to them, WITHOUT ANY OBLIGATION for them TO INFORM the users about it.

2. The actual TERMS CAN BE CHANGED WITHOUT INFORMING ANYONE about it (because these terms are on a website outside of addons.mozilla.org).

3. THE AUTHORS of Ghostery HAVE recently REMOVED ALL THE NEGATIVE COMMENTS from their website.

4. THE USERS ARE still LEFT CONFUSED because of all the different terms, policies and licences scattered around.

CONGRATULATIONS, really - you alienate your own / potential users in every possible way, despite all your claims...

Esta valoración es de una versión anterior del complemento (2.0.3). 

Clarifications

M--s,

Thank you for your feedback.
"GHOSTERY is committed to the protection of privacy of the users of the Services. GHOSTERY handles and stores personal information only in connection with the registration to the Website. All other personal information including without limitation IP addresses are made anonymous before any use (see the Privacy Policy for further details). You acknowledge that the Software will contact GHOSTERY and send limited information about the websites you visit to GHOSTERY’s databases."

To clarify your confusion on the above statement, Ghostery's server maintains a database of web trackers that the add on retrieves, so as to inform you what specific bugs are present on the Websites your visiting. This is what Ghostery is contacting its servers for, hence the statement "Software will contact GHOSTERY and send limited information about the websites you visit to GHOSTERY’s databases." Note that it states information on the Websites you visit, namely, what trackers have been found there, so this information can be relayed back to you so you can make informed decisions on what to track, and what to block.

Ghostery's Website in its present iteration, or in the past has no comment feature. Consequently, it folllows that there are no comments from the past presently deleted by the Ghostery team. Please clarify where this information came from?

Our Privacy policy has been updated and users have been notified via our blog of the update, as well as through our twitter feed. We're constantly paying attention to the needs of our users' and where informed, constructive feedback is provided to us, we work diligently to improve the user experience which the Ghostery community appreciates as we continue to grow and optimize together . One of the greatest advantages the Ghostery team has is our incredibly informed, and aware community, which includes many an IT manager providing feedback to us. I hope this provides a clearer picture for you on the Terms of Use and I look forward to hearing from you on your sources pertaining to the deletion of comments.

Thanks,

Rose (Community Manager)



The above statement remains in our Terms of Use where it belongs - no changes have been made to our terms of use. ((I'm sure you're aware that the Terms of Use governs how a product works, while the Privacy Policy is present to inform users' of how their information, if any is not only used, but also protected which is why every company has these as two separate documents. We provide both on our Website in the interest of transparency.) Downloading Ghostery is a choice every user elects to make and by providing our policies on our website, we're being transparent about our actions not 'forcing' users into any actions.

Puntuado con 5 de 5 estrellas

I like the list of trackers that Ghostery shows a site uses when a page loads. Also, it comes with a blacklist that would take me forever to accumulate. One makes their own whitelist. After I got an look at who and what was tracking I simply turned of the notice bubble and let Ghostery work in the background.

This seems like a great, effective and useful safety and privacy protecting Add-on. Cheers.

Esta valoración es de una versión anterior del complemento (2.0.3). 

So Many Crazy People! Puntuado con 5 de 5 estrellas

seriously? just because the name of the company has the word "advertising" in it, you think it's an advertising company? you should all try actually reading the words on their website--the small ones included. and read the privacy policy for ghostery (which is an entirely separate document from the website's privacy policy). there's nothing wrong with this extension!

Esta valoración es de una versión anterior del complemento (2.0.3). 

Puntuado con 5 de 5 estrellas

I agree that the negative reviewers are wrong. If you look up "Better Advertising," you will see that it is a company that works with advertising companies to ensure that they comply with industry standards to protect consumer privacy. If you read the Ghostery privacy disclosures you will see that they do not collect any personally identifiable information. If you try using Ghostery, you will see every cookie that any company/website is attempting to install on your computer, how long it is designed to remain active, and a link to a page that summarizes the company's purpose, what kind of information it collects, and what it does with that information. You will see that almost every web page you visit installs more cookies and collects more information on you and your websurfing habits than you ever dreamed of. The information that these people are worried about Ghostery collecting IS ALREADY BEING COLLECTED BY ALMOST EVERY WEBSITE YOU VISIT!!! And many of them much more personal, more intrusive and longer-lasting than what Ghostery does. The knowledge and the control you have over who is placing cookies on your computer and collecting information on you is so much greater with Ghostery than without it. And you have the choice with each and every one, if you want, to block the site totally, accept only certain cookies, or allow them for the browser session only. I accept a lot of them for the session only if they are not collecting information to personally target me for marketing; then whenever I close or refresh the browser, they're gone. My computer and browser are not constantly getting slowed down by the accumulation of unwanted cookies. This is a great add-on.

Esta valoración es de una versión anterior del complemento (2.0.3). 

Essential Privacy Tool Puntuado con 5 de 5 estrellas

The people making the negative reviews don't have a clue what they're talking about. Ghostery collects no information whatsoever unless you enable GhostRank, which is opt in. Learn to read your firewall logs before you spew misinformation.

Better Advertising is not an ad company. Advertising is not evil per se. Without advertising there would be no free TV, no free radio, and no free internet. This add-on is an invaluable tool in protecting yourself against advertisers that abuse the medium.

Esta valoración es de una versión anterior del complemento (2.0.3). 

Puntuado con 3 de 5 estrellas

The good: The dubious bug that appeared prior to this release which prevented firefox to be completely closed has been fixed.

The bad: This extension was originally created to give us peace of mind knowing that we have another great item in our arsenal to protect our privacy and prevent collection of data but now it seems that this tool is becoming part of the problem, below is an excerpt from the official website...

3. Will my data be collected and used for advertising?

* No. Better Advertising’s services are built from the ground up to specifically avoid collecting any type of data that could be used for behavioral advertising. Better Advertising also publicly pledges never to use any data it collects for advertising.

So what is this data it is collecting, why do they need data and in what manner are they collecting this data.

Also I can't find a change log around at all for this release.

I'm going to rate this extension as a 3 based on previous experiences but I am currently remaining suspicious of these latest developments.

Esta valoración es de una versión anterior del complemento (2.0.3). 

Puntuado con 5 de 5 estrellas

Awesome add-on. It tells you which companies are tracking your behavior on each site and gives you the option to block them individually.

Esta valoración es de una versión anterior del complemento (2.0.3). 

Puntuado con 2 de 5 estrellas

I really enjoyed Ghostery over time, but I have become a little suspicious. First of, this was the add-on which over the last few months created the bug that would not allow Firefox to close properly. Ghostery could have made some type of service announcement that they are working on this...
Second, Ghostery was just sold a company called "Better Advertising". In the announcement of the sale to this company are confusing statements like this one "Ghostery data will never be used for advertising purposes." and "Better Advertising also publicly pledges never to use any data it collects for advertising.". Why on earth is Ghostery even collecting data? Wasn't the purpose of this add-on to keep companies from collecting data in the first place? I think I will uninstall it for now until maybe some things get cleared up...

Esta valoración es de una versión anterior del complemento (2.0.3). 

Puntuado con 5 de 5 estrellas

I love this add-on, it really lets me know how many websites out there are trying to track what I do! It's very simple to use, and the new version takes up less memory and doesn't cause Firefox to hang. I really recommend it to anyone who wants to have privacy when browsing the web!

Esta valoración es de una versión anterior del complemento (2.0.3). 

Puntuado con 5 de 5 estrellas

Still 5 stars now that the no quit problem is fixed. As for the sale, as the CIA agent said to Charlie Wilson: "We'll see!." Can't blame David for cashing in though; baby needs a new pair of shoes.

Esta valoración es de una versión anterior del complemento (2.0.3). 

Puntuado con 5 de 5 estrellas

OK, it looks like the hang-on-close bug is fixed in 2.0.3, which makes this a five-star, must-have add on again! Well done and THANK YOU!!!

Esta valoración es de una versión anterior del complemento (2.0.3). 

Great Add-On! Puntuado con 5 de 5 estrellas

Firefox hanging has been fixed!

The add-on works and does exactly what they say it does. I recommend.

Esta valoración es de una versión anterior del complemento (2.0.3). 

Ghostery Bug Fix & Better Advertising Puntuado con 5 de 5 estrellas


Ghostery is such an incredible tool for understanding what companies are doing with our information. The fact is, advertising is here to stay, but just like everything else, it all boils down to knowledge & knowing who's doing what where, so i can make good decisions on how to deal with tracking technology and bugs. I appreciate the value there in Ghostery. They have been bought by Better Advertising & David Cancel provided a great explanation of Ghostery's future on their blog found here: http://news.ghostery.com/

There's also a bug fix in the works which you can find out by visiting the Ghostery Forum on the bug at http://getsatisfaction.com/ghostery/topics/firefox_3_6_beta_5_ghostery_not_allowing_firefox_to_be_released_high_cpu_usage

Esta valoración es de una versión anterior del complemento (2.0.2). 

Ghostery Bug Patch Available Puntuado con 5 de 5 estrellas


Ghostery is working to fix the Firefox issue and you can find a patch on the Ghostery Forum on the subject. It's already working for quite a few people. Scroll down the thread to Felix comment for how to have it sent to you.

http://getsatisfaction.com/ghostery/topics/firefox_3_6_beta_5_ghostery_not_allowing_firefox_to_be_released_high_cpu_usage

Esta valoración es de una versión anterior del complemento (2.0.2). 

Why phone home to Amazon? Puntuado con 5 de 5 estrellas

One question?
Why does Ghostery phone home to Amazon so often? When Ghostery is uninstalled those calls go away, but return after reinstalling. Curious for a privacy add-on. Will check back here for any response.
--Ed

Esta valoración es de una versión anterior del complemento (2.0.2). 

Clarification

MozReg,

Thanks for using Ghostery, I am the author. Not sure what you mean about Ghostery phoning home to Amazon.com. Can you explain?

Ghostery does not phone home. If you explicitly opt into helping us out with the Ghostery Census by enabling "GhostRank" (in the advanced options section) then Ghostery will periodically submit bug census statistics to Ghostery.com (not Amazon). The census data is used only on all directory pages to help users understand how wide-spread a bug is.

Here's an example: http://img.skitch.com/20100205-78j8werwyuj8nc95m4udibxcs.png

Let me know if you have any questions,
David

Puntuado con 5 de 5 estrellas

Chostery 2.02 hängt FF auf
Auch bei mir läuft der FF nach dem Beenden öfters im Hintergrund weiter. Ärgerlich das Killen mittels Taskmanger.
Hoffe das der Bug bald beseitigt wird. Danke!

Esta valoración es de una versión anterior del complemento (2.0.2). 

Puntuado con 5 de 5 estrellas

Chostery 2.02 hängt FF auf
Auch bei mir läuft der FF nach dem Beenden öfters im Hintergrund weiter. Ärgerlich das Killen mittels Taskmanger.
Hoffe das der Bug bald beseitigt wird. Danke!

Esta valoración es de una versión anterior del complemento (2.0.2).