Connection? Rated 1 out of 5 stars

Have used for years, now it suddenly refuses to connect.

This review is for a previous version of the add-on ( 

Thanks for your valuable feedback.

We are very interested in finding out the cause of the issue you are experiencing. In order to do that, we will require your help providing us additional details about the problem. There are 3 ways to do that: 1- replying to this message, 2- using our support community at Get Satisfaction ( or 3- sharing with us an email address we can use to reach out to you directly and provide further assistance.

In the meantime, could you please provide a list of steps that explain the problem clearly to see if we can reproduce it? Please provide details on your Operating System and Firefox version if you haven't done so already.

Other users who have experienced problems connecting to the extension have been able to address them by upgrading Fierfox to the latest Beta version, available here:

This issue doesn't seem to be caused by the extension but by the browser itself as most users have fixed it upgrading to the latest Beta.

Kind Regards